Manager - DSMG - UCL & TW FERA - Recovery

• Manage and oversee the recovery process for outstanding accounts.
• Develop and implement effective strategies to improve collection efficiency and reduce delinquencies.
• Collaborate with internal teams to resolve customer complaints and disputes.
• Analyze and report on recovery performance metrics to senior management.
• Identify and mitigate potential risks associated with the recovery process.
• Ensure compliance with regulatory requirements and company policies.

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