Manager - DSMG - Two Wheeler Loans - Bucket 1 To 3

• Manage and oversee the daily operations of the collections team to ensure timely recovery of outstanding amounts.
• Develop and implement effective strategies to improve collection efficiency and reduce delinquencies.
• Lead and motivate a team of collection executives to achieve targets and goals.
• Analyze and resolve complex customer issues and complaints professionally.
• Collaborate with other departments to identify and mitigate potential risks and problems.
• Monitor and report on key performance indicators to senior management regularly.

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