Manager - DSMG - BL Flows - Bucket 1 To 15

• Achieve assigned collections targets while maintaining high standards of customer service.
• Ensure compliance with organizational policies, procedures, and legal requirements.
• Develop and implement effective strategies to improve collection efficiency and reduce delinquencies.
• Collaborate with internal teams to resolve customer complaints and issues.
• Analyze collection data to identify trends and areas for improvement.
• Implement process improvements to increase productivity and quality.

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