Manager DOC
Khandelia Oil and General Mills · Hyderabad · onsite · Posted 1d ago
Undisclosed5–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Responsibilities
A. Sales & Business Development
B. Order Booking & Sales Execution
C. Pricing & Profitability
D. Customer & Vendor Coordination
E. Payment Recovery & Credit Control
F. Sales Reporting & MIS
G. Internal Coordination & Compliance
Key Performance Indicators (KPIs)
Location - Bengaluru,Hyderabad,Delhi / NCR,Chennai,Pune,Kolkata,Ahmedabad,Mumbai
A. Sales & Business Development
- Develop new customers, dealers, traders, feed manufacturers, and bulk buyers for DOC cake.
- Identify new markets, business opportunities, and potential customers across assigned territories.
- Achieve monthly, quarterly, and annual sales targets.
- Maintain a strong customer pipeline and convert business enquiries into confirmed orders.
- Build long-term relationships with existing and prospective customers.
B. Order Booking & Sales Execution
- Receive and process customer enquiries, quotations, and purchase orders.
- Negotiate selling prices, quantities, delivery schedules, and commercial terms within approved authority.
- Coordinate with Production and Dispatch teams to ensure product availability and timely order execution.
- Monitor order status, pending dispatches, cancellations, and customer requirements.
- Ensure all orders are processed according to company policies and approval procedures.
C. Pricing & Profitability
- Monitor market prices, competitor activities, demand, and customer buying trends.
- Recommend selling prices based on market conditions, stock availability, and approved margins.
- Track sales realization, freight costs, discounts, and customer-wise profitability.
- Obtain the required approvals before committing special rates or commercial terms.
D. Customer & Vendor Coordination
- Maintain regular communication with customers regarding availability, quality, pricing, and delivery.
- Resolve customer complaints related to quality, quantity, weighment, and delivery.
- Coordinate with transporters and logistics teams for vehicle placement and delivery schedules.
- Ensure customer feedback is recorded and appropriate corrective action is taken.
E. Payment Recovery & Credit Control
- Monitor customer outstanding balances and payment due dates.
- Coordinate with Accounts for ledger confirmation, payment follow-ups, and reconciliation.
- Ensure sales are made within approved credit limits and payment terms.
- Escalate overdue payments and credit-risk concerns to the reporting manager.
- Avoid unauthorized credit commitments or dispatches against overdue accounts.
F. Sales Reporting & MIS
- Prepare daily sales reports covering enquiries, orders, dispatches, sales realization, and pending orders.
- Maintain customer-wise sales data, market information, and sales forecasts.
- Submit monthly performance reports against assigned targets.
- Track lost business opportunities and recommend corrective actions.
- Maintain accurate records in the company's CRM or designated sales system.
G. Internal Coordination & Compliance
- Coordinate with Production, Quality, Dispatch, Logistics, and Accounts for smooth order execution.
- Ensure that customer orders, rates, discounts, and credit terms are appropriately approved.
- Follow company policies and maintain accurate sales documentation.
- Participate in sales review meetings and implement management instructions.
Key Performance Indicators (KPIs)
- Achievement of monthly and annual sales targets.
- Growth in sales volume and revenue.
- New customer acquisition and customer retention.
- Sales realization and contribution margins.
- Timely payment collection and control of overdue receivables.
- Order execution and customer satisfaction.
- Accuracy and timely submission of sales MIS and forecasts.
Location - Bengaluru,Hyderabad,Delhi / NCR,Chennai,Pune,Kolkata,Ahmedabad,Mumbai
Sourced from naukri
Skills
Customer Retentioncustomer satisfactioncrmsales targetsBuyingcustomer feedbackCustomer ComplaintsLogisticsBusiness DevelopmentFreightcredit riskSalesCustomer AcquisitioncompliancedispatchLedgerCredit Control
About Khandelia Oil and General Mills
Khandelia Oil and General Mills
FMCG
375
employees
Chandigarh, Chandigarh
India
₹5.6L PA avg
Avg at Khandelia Oil and General Mills
About
Khandelia Business Group is a leading manufacturer and marketer of edible oils in both mustard and refined oil segment, based in Chandigarh, INDIA since 1976. We made a beginning in the year 1974, and since then with our product quality and dedicated work force, we have achieved sustained growth and unprecedented progress.
In order to keep pace with the company's growth and expansion, a second unit Khandelia Oil and General Mills Pvt. Ltd. was established in 1986 at Sriganganagar, Rajasthan (one of the largest mustard seed producing area in the country). To add value to the company's products, a modern 200 TPD Solvent Extraction Plant was commissioned in 1993 at Sriganganagar to extract oil from company's by-product cakes. To further boost it's products, a latest 50 M Ton pet column continuous refinery of Alfa Laval was commissioned to manufacture refined oil and to meet up with the increasing demand in the market we established third unit Khandelia Udyog Pvt. Ltd. in the year 2008 in Sriganganagar, the next year fourth unit Khandelia Industries was set up in Sriganganagar. And to boost up the sales & marketing of the products, KBG established its marketing firm Khandelia Mercantile LLP in the year 2009.
In order to keep pace with the company's growth and expansion, a second unit Khandelia Oil and General Mills Pvt. Ltd. was established in 1986 at Sriganganagar, Rajasthan (one of the largest mustard seed producing area in the country). To add value to the company's products, a modern 200 TPD Solvent Extraction Plant was commissioned in 1993 at Sriganganagar to extract oil from company's by-product cakes. To further boost it's products, a latest 50 M Ton pet column continuous refinery of Alfa Laval was commissioned to manufacture refined oil and to meet up with the increasing demand in the market we established third unit Khandelia Udyog Pvt. Ltd. in the year 2008 in Sriganganagar, the next year fourth unit Khandelia Industries was set up in Sriganganagar. And to boost up the sales & marketing of the products, KBG established its marketing firm Khandelia Mercantile LLP in the year 2009.
Industries
Oil / Gas / Petro Chemicals
Employee ratings
10 reviews
3.5/ 5
Culture
3.1
Career growth
2.7
Work-life
3.1
Employees rate it well for
Overall Company35Job Security34
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