Manager Distribution

Job Summary


What You Will Do

• Adhering to requirements and procedures for safety regulations.
• Making workflow decisions under the direction of management. Improving service levels and costs for distribution center operations.
• Supervising and motivating distribution center employees through effective coaching and training, clear communication of job expectations, and positive reinforcement of exemplary performance; maintaining a positive distribution center working environment.
• Implementing productivity, quality, and service standards. Resolving problems and identifying areas for improvements. Contributing performance data to strategic plans and reviews.
• Ensuring all equipment receives preventative maintenance and repairs, as necessary.

Degree Requirement


What You Have

Accuracy and Attention to Detail

• Explains the importance of accuracy in own function or unit.
• Identifies tasks or outputs that require accuracy and detail-level attention.
• Identifies the procedures for making sure that results are mistake-free.
• Describes consequences of errors within own unit or function.

Decision Making and Critical Thinking

• Applies an assigned technique for critical thinking in a decision-making process.
• Identifies, obtains, and organizes relevant data and ideas.
• Participates in documenting data, ideas, players, stakeholders, and processes.
• Recognizes, clarifies, and prioritizes concerns.
• Assists in assessing risks, benefits and consideration of alternatives.

Distribution Center Management

• Describes the role of a distribution center in the supply chain.
• Cites examples of disruptions to the distribution process and common resolutions to these.
• Explains basic performance measurements for a distribution center.
• Demonstrates understanding of the processes for managing an inventory distribution center.

Effective Communications

• Delivers helpful feedback that focuses on behaviors without offending the recipient.
• Listens to feedback without defensiveness and uses it for own communication effectiveness.
• Makes oral presentations and writes reports needed for own work.
• Avoids technical jargon when inappropriate.
• Looks for and considers non-verbal cues from individuals and groups.

Performance Management

• Demonstrates an understanding of performance management concepts.
• Describes organizations performance management process.
• Explains organizations core performance factors and ratings.
• Participates in own performance review or performance checkpoint session.

Planning and Organizing

• Seeks help to modify priorities as new information surfaces or conditions change.
• Demonstrates the ability to estimate the time and resources required to complete tasks.
• Identifies own key assignments, schedules, and process steps.
• Applies the concept of critical path in order to complete work in a timely manner and keep larger tasks on track.

Problem Solving

• Identifies and documents specific problems and resolution alternatives.
• Examines a specific problem and understands the perspective of each involved stakeholder.
• Develops alternative techniques for assessing accuracy and relevance of information.
• Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
• Uses fact-finding techniques and diagnostic tools to identify problems.

Service Excellence

• Cites personal experiences of receiving excellent customer service.
• Describes examples of poor, mediocre, and excellent service.
• Explains how managing customer perceptions and expectations enhances customer service.
• Describes several important business benefits of providing high quality service.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.