Manager Demand Planning

Manager - Department:

Demand Planning Demand & Supply Planning Reports to: Vice President Global | Location: Supply Planning | Bangalore Direct Reports: We’re Pentland Brands ; a dynamic , global family business, and 2 proud owners and licensees of many iconic active and footwear brands . With a community of over 1,300 team members worldwide, we embrace diversity and inclusion, and champion growth success is built on teamwork, courage, innovation, and development and an unwavering commitment to . Our excellence. W HAT’S THE MISSION The role FOR THIS ROLE? leads the Demand Planning team in Pentland Brands' Bangalore office. The team supports regional demand teams by running the system generated forecast, managing forecast exceptions and delivering the data and reporting needed for the S&OP process. Regional teams own the forecast and regional decisions; this role makes sure the Bangalore team delivers accurate, timely system, data and reporting support to them. Analysts are assigned by brand, so the team supports different regions (EMEA, APAC and North America) and different channels depending on the brands assigned. WHAT D OES THIS ROLE DO ? Team Leadership • • • • Lead, coach and develop a team of Analysts, Demand Planning; set objectives and run performance reviews Ensuring support coverage and a balanced workload Build standard work and process documentation as work transitions to Bangalore Recruit and onboard new analysts S&OP Reporting & Data • • • Own the delivery of S&OP data and standard reports for each cycle, on time and to agreed quality Maintain and improve dashboards and reporting, including automating manual data preparation Track and report forecast accuracy and bias across Pentland Brands Exception Management • Own the exception management process in the demand planning system: agree exception rules and thresholds with regional teams • • Make sure exceptions are reviewed, resolved or escalated to regional teams within agreed timeframes Make sure agreed forecast adjustments and planning data changes are applied accurately in the system Stakeholder Collaboration • • • Act as the main point of contact for regional demand teams on support, priorities and service levels Work with the Manager, Supply Planning so demand changes are shared promptly with Global Supply Planners Keep planning data consistent across the system, working with master data and IT teams where needed WHAT DO I BRING TO THE ROLE? • • • • • • • Bachelor's degree in Supply Chain, Business, Statistics, Engineering or a related field 8 12 years of experience in demand planning, forecasting or planning analytics, including at least 2 years leading a team Background in apparel, footwear, sporting goods or fashion/FMCG is an advantage Hands on experience with a demand planning system (SAP, Kinaxis, o9, Blue Yonder or similar) and with S&OP processes Strong Excel and reporting skills; experience with tools such as Power BI is an advantage Experience running a planning support team in an offshore/GCC location supporting global brands Clear communication and stakeholder management across regions and time zones HOW WILL MY PE RFORMANCE BE MEASURED? KPI What it measures Exception closure % of system exceptions resolved or escalated within the agreed timeframe Own the business, Understand help drive margins. Forecast accuracy & bias reporting Accurate, on business / brands / regions and time reporting of forecast accuracy (e.g. WMAPE) and bias . Manage forecast accuracy of 90% and above S&OP data timeliness S&OP data and reports delivered complete and on time for each cycle