Manager - Debt Management Services - Consumer
Bajaj Finance · Hyderabad · onsite · Posted 47d ago
Undisclosed1–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.
Responsibilities - Achieve collections target by visiting customers/agency.
- Monitor performance against set parameters and provide regular updates and providing proper guidelines.
- Milestone reviewing and tracking.
- Ensure legal guidelines are complied with while repossessing products.
- Travelling with the RO''s.
- To do timely allocation of the cases of the team members.
- Should be Profecient in excel.
- Daily tracking of the performance of the team members.
- Maintain accurate records of customer interactions and transactions.
- Handle escalations promptly and effectively to resolve issues.
- Daily DRR (Daily Risk Report) management.
- Develop and implement strategies to improve collection rates.
- Counsiling and grooming of his direct reportee to enhance and polish their skill sets.
- Manage a team of collection officers to achieve overall targets.
- Rectify problems encountered during the collection process.
- Manage average collection reports to monitor and improve collection performance.
- Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal Management.
- Litigation & Case Management.
- Compliance & Risk Mitigation.
- Reporting & Documentation.
Sourced from naukri
Skills
DebtLegal Guidelineshandle escalationsLegal RecoveryDebt ManagementLoansLegalfinance
About Bajaj Finance
Bajaj Finance
NBFC
64.1k+
employees
1987
39 years old
Pune, Maharashtra
India
About
Bajaj Auto Finance offers Two Wheeler loans, Three Wheeler loans & Quote Loan at low-interest rates.
Industries
NBFCFinancial Services
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