Manager - Customer Service Operations
Tata Communications · Pune · onsite · Posted 64d ago
Undisclosed10–15 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Location: Pune
Experience: 7-10+ Years
Experience: 7-10+ Years
We are seeking an experienced Aruba NAC Wireless L3 Engineer with strong expertise in Aruba ClearPass, Mobility Controllers/Conductor, and Aruba Central. The role involves designing, deploying, and supporting enterprise NAC and wireless solutions, along with handling L3 escalations and complex troubleshooting.
Required Skills:
- Aruba ClearPass (802.1X, MAB, Guest, BYOD, Posture, Profiling)
- Aruba Mobility Controllers Mobility Conductor
- Aruba Central Administration
- AAA, RADIUS, TACACS+, EAP Authentication
- WLAN Security, RF Fundamentals, WPA2/WPA3
- AD/LDAP, PKI, Certificates
- Packet Capture, Log Analysis RCA
Responsibilities:
- Deploy and troubleshoot Aruba NAC and Wireless solutions.
- Manage Aruba WLAN infrastructure and performance optimization.
- Integrate ClearPass with AD, PKI, MDM, and network environments.
- Provide L3 support, incident resolution, and technical documentation.
- Support ITIL-based Incident, Change, and Problem Management.
Good to Have (Optional):
- Cisco Wireless (Catalyst 9800/AireOS)
- Cisco ISE exposure
- Cisco Meraki Wireless
Sourced from naukri
Skills
Customer ServiceMDMProblem managementldaplog analysisperformance optimizationCatalystArubaCisco WirelessIncident ResolutionCisco ISECisco MerakiMerakiAruba CentralL3 SupportoperationsAdministrationCiscoPKI
About Tata Communications
Tata Communications
Telecom
5.9k+
employees
1986
40 years old
Mumbai, Maharashtra
India
About
Tata Communications facilitates digital transformation for enterprises worldwide, enhancing connectivity, cloud solutions, and operational efficiency through advanced services.
Industries
Telecom
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Culture
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