Manager - Customer Interaction Suite
Tata Communications · Delhi · onsite · Posted 57d ago
Undisclosed4–6 yrsfulltimeSourced from
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About this role
Broad Outline of the Role
4-6 years of Agentic AI developer perm-role, specifically with hands-on experience in developing Agentic AI projects over Amazon/AWS Cloud using - Langgraph, Python, FastAPI, Agent Core, NodeJS for UI development, GraphQL, CI/CD, Docker Images to push into Cluster, EKS Cluster/Orchestrator, MongoDB, S3, Elastic Cache, Kafka Enqueue Processing, SES/SNS/SQS notification services, Primarily LLM Model development/connecting using Amazon Bedrock is preferable. Also must have Voice-AI, Chat/Voice Bot building experience.
Key Responsibilities - Provide solutioning support to sales teams in the region or function.
- Support bid team to prepare responses to technical aspects of RFP.
- Understand pricing mechanisms and support sales team in building commercial inputs.
- Preparation of technical sales materials including collateral, quotation, timeline, project plan and solution proposals.
- Work closely withteamslike Product, Engineering and various cross functional teams to create required solution to enhance the service offering.
- Create Use cases, BOQ documents.
- Provide L4 support to Operations for any design or repeated issues which needs Engineering intervention.
- Conduct POC, demo as per the customer requirements, design migration plans and support project management for generating project implementation plans.
- Conduct periodic session with the identified set of partners to understand new product features that would benefit customers and their product roadmap.
Bachelor s degree in engineering 4-7 Years relevant experience
Other Knowledge Skills - Ability to understand business goals and map to technical requirements.
- Exposure towards working in the RFP cases.
- Good understanding of use cases and able to create solutions relating to the use cases.
- Proficient with MS Office tools Word, Excel, Access, Power point, Visio
- Understanding of technology and services related to the domain.
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Skills
GraphQLQuotationDockerBedrockElastic CacheApache KafkaRFPamazon web servicesOrchestratorProduct Roadmapproject implementationCacheBOQLarge Language Models (LLMs)AWS S3AWS SNSPythonMongoDBcloudProject ManagementoperationsSalesModel DevelopmentArtificial Intelligence
About Tata Communications
Tata Communications
Telecom
5.9k+
employees
1986
40 years old
Mumbai, Maharashtra
India
About
Tata Communications facilitates digital transformation for enterprises worldwide, enhancing connectivity, cloud solutions, and operational efficiency through advanced services.
Industries
Telecom
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