GURUGRAM · FULLTIME
Manager- Customer Experience & Queries
Diageo
Gurugram · onsite · Posted 29d ago
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Undisclosed17–18 yrsfulltimeGurugram
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Section · 01
About this role
Job Summary
About the role
Job Family Description
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
eCommerce is one of the fastest-moving parts of our business and where we re reshaping how our brands are discovered, experienced and bought.
This is where digital meets commercial thinking. From building seamless online experiences to testing and learning in real time, the team puts eCommerce at the heart of how we grow.
You ll work across a portfolio of brands, using data, insight and creativity to unlock new opportunities and reach consumers in more meaningful ways.
It s a space that moves quickly, where ideas are tested, refined and brought to life, and where you can see the impact of your work almost immediately.
About the role
- Lead professionals are individual contributors
- Requires in-depth conceptual and practical knowledge in own discipline and basic knowledge of related disciplines
- Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate the company in the market
- Acts as a resource for other team members; may lead projects with limited risks and resource requirements
- Solves complex problems by taking a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
- Impacts achievement of activities within own team and other related teams; works within broad guidelines and policies
- Confidently explains complex, difficult and/or sensitive information; works to build consensus
Job Family Description
Finance Service Delivery Job Family Description: Finance Service Delivery roles plan and manage core financial processes. They are involved in credit control, cash management and the management of banking operations, as well as incoming and outgoing payments and internal allocations.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
Customer ExperienceCraftservice deliveryfinancial processesmeanBankingCash ManagementE-commerceoperationsbanking operationsfinanceCredit Control
Section · Company
About Diageo

Diageo
Beverage
3k+
employees
1997
29 years old
London
United Kingdom (UK)
About
Global spirits leader with over $20 billion revenue, home to iconic brands across 180+ markets.
Industries
Manufacturing
Employee ratings
1,211 reviews
3.8/ 5
Culture
3.8
Career growth
3.1
Work-life
3.8
Employees rate it well for
Work Culture154Work Life Balance133Senior Management91Salary91Career Growth78
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