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    Job · 18852683

    GURUGRAM · FULLTIME

    Manager- Customer Experience & Queries

    Diageo logo

    Diageo

    Gurugram · onsite · Posted 29d ago

    Sourced fromNaukri
    Undisclosed17–18 yrsfulltimeGurugram

    About a minute. You'll make an account on the way through.

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    Section · 01

    About this role

    Job Summary
    eCommerce is one of the fastest-moving parts of our business and where we re reshaping how our brands are discovered, experienced and bought.
    This is where digital meets commercial thinking. From building seamless online experiences to testing and learning in real time, the team puts eCommerce at the heart of how we grow.
    You ll work across a portfolio of brands, using data, insight and creativity to unlock new opportunities and reach consumers in more meaningful ways.
    It s a space that moves quickly, where ideas are tested, refined and brought to life, and where you can see the impact of your work almost immediately.


    About the role
    • Lead professionals are individual contributors
    • Requires in-depth conceptual and practical knowledge in own discipline and basic knowledge of related disciplines
    • Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate the company in the market
    • Acts as a resource for other team members; may lead projects with limited risks and resource requirements
    • Solves complex problems by taking a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
    • Impacts achievement of activities within own team and other related teams; works within broad guidelines and policies
    • Confidently explains complex, difficult and/or sensitive information; works to build consensus


    Job Family Description
    Finance Service Delivery Job Family Description: Finance Service Delivery roles plan and manage core financial processes. They are involved in credit control, cash management and the management of banking operations, as well as incoming and outgoing payments and internal allocations.


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Section · 02

    Skills

    Customer ExperienceCraftservice deliveryfinancial processesmeanBankingCash ManagementE-commerceoperationsbanking operationsfinanceCredit Control

    Section · Company

    About Diageo

    Diageo logo

    Diageo

    Beverage

    3k+

    employees

    1997

    29 years old

    London

    United Kingdom (UK)

    About

    Global spirits leader with over $20 billion revenue, home to iconic brands across 180+ markets.

    Industries

    Manufacturing

    Employee ratings

    1,211 reviews

    3.8/ 5

    Culture

    3.8

    Career growth

    3.1

    Work-life

    3.8

    Employees rate it well for

    Work Culture154Work Life Balance133Senior Management91Salary91Career Growth78

    Find them on

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    Manager- Customer Experience & Queries · waiting for your command