Manager, Customer Care - Payroll
Toast · Chennai · onsite · Posted 51d ago
Undisclosed8–11 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage and oversee the customer care team to ensure excellent service delivery.
- Develop and implement effective customer care strategies to enhance satisfaction.
- Collaborate with cross-functional teams to resolve complex customer issues.
- Analyze customer feedback and suggest improvements.
- Train and coach team members to improve their skills.
- Monitor and report on key performance indicators to measure team effectiveness.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
crmCustomer Careservice deliverycustomer feedbackteam managementPayroll Management
About Toast
Toast
Software Product
500
employees
2011
15 years old
Bengaluru/Bangalore, Karnataka
India
About
Toast is the all-in-one digital platform built for the entire restaurant community.
Industries
Software ProductFinTech
Employee ratings
105 reviews
4.0/ 5
Culture
4.1
Career growth
3.4
Work-life
4.1
Employees rate it well for
Work Life Balance11Job Security10Salary9Senior Management8Work Culture8
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