Manager CRM

Welcome Call and On boarding- Managing and handling customer from Welcome call post sales till possession, with a proper streamlined process to facilitate smooth buying experience.

Customer Relationship Management - Ensure end to end resolution of all the customer request/queries/complaints /escalations within the specified TATs.

Collection and Payment Management -Ensuring timely revenue collection from existing customers and new booking through regular payment follow-ups

Customer Database Management

Customer Satisfaction and Retention

Handover and Possession

If interested Kindly send me your updated CV on [email removed]

Thanks - Linesh Shirgaonkar