Manager - Control & Operations

Candidate Expectations - Total Experience and Relevant Experience:

• Lead security, compliance, risk and control assessments across business and operational functions.
• Plan and manage internal/external audits, assessments, reviews and related remediation activities.
• Identify, assess and mitigate operational and security risks.
• Establish, monitor and improve control frameworks, processes and operating procedures.
• Manage day-to-day operations and service delivery, ensuring adherence to SLAs, policies and regulatory requirements.
• Lead cross-functional teams and coordinate with stakeholders for risk and control initiatives.
• Drive project management activities related to controls, security, compliance and operational improvements.
• Conduct risk reviews and provide recommendations to strengthen the organization's control environment.
• Handle negotiations and stakeholder management with internal teams, clients, vendors and assessment/audit teams.
• Prepare management reports, risk dashboards, audit findings and remediation status updates.
• Ensure timely closure of audit observations, control gaps and compliance issues.
• Support continuous improvement and standardization of operational processes.

Skills Mandatory:

Candidates from Cybersecurity, Information Security, Risk & Controls, Security Operations, Physical Security, Corporate Security, Audit, Compliance or Operational Risk backgrounds would be relevant. Education and CertificationCISA / CISSP or equivalent certification preferred.CPP / PSP or equivalent physical security/protection certification preferred.

Qualification - Any: Required
Skills & Experience:

• 6-10 years of relevant experience in Controls, Risk Management, Security Operations, Compliance or Operations Management.
• Experience in leading audits, security assessments and control assessments.
• Strong understanding of Risk Management and Operational Risk.
• Experience in Operations Management and Project Management.
• Strong stakeholder management and negotiation skills.
• Ability to lead teams and manage multiple initiatives simultaneously.
• Strong communication, analytical and problem-solving skills.