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    Job · 18851731

    Tata Capital logo

    Manager - Collections

    Tata Capital · Indore · onsite · Posted 29d ago

    Undisclosed8–13 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Core Responsibilities:
  1. Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
  2. Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it.
  3. Increase the fee income / revenue and develop intiatives to control and reduce the amount of vendor payouts
  4. Conduct asset verifications and possession as per SARFESI / Section
  5. process through court receivers.
  6. Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
  7. Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT
  8. Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting
  9. Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force
  10. Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA.
  11. Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high ticket accounts
  12. Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company
    13. Job Qualifications: Graduate : Yes Masters/Postgraduate: Optional


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    customer satisfactionLegal Guidelinescollection targetsSLALegalcompliance

    About Tata Capital

    Tata Capital logo

    Tata Capital

    NBFC

    12.4k+

    employees

    2007

    19 years old

    Mumbai, Maharashtra

    India

    About

    Tata Capital operates in the financial services sector, offering a diverse range of solutions including commercial finance, personal loans, and wealth management.

    Industries

    NBFCFinancial Services

    Employee ratings

    5,719 reviews

    3.9/ 5

    Culture

    3.8

    Career growth

    3.4

    Work-life

    3.8

    Employees rate it well for

    Work Culture402Salary377Work Life Balance336Work Environment315Senior Management246

    Find them on

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    Manager - Collections · waiting for your command