Manager| Client Acquisition| Infoedge| Naukri.com| Noida|

Lead the Team

Manage and mentor a team of up to 15 across job acquisition and client engagement

Set monthly targets, run regular reviews, and coach toward consistent performance

Build a culture of ownership and continuous improvement

Drive Job Acquisition

Reach out to existing paid clients to activate dormant postings

Onboard new companies via free trial offers and convert them to active posters

Own the outbound pipeline — calls, emails, IVR, campaigns

 

 

Build Smarter Processes

Identify manual tasks and find ways to automate or streamline them

Own SOPs — keep them current and ensure team adherence

Spot process gaps early and implement corrective actions

Track and Report

Define KPIs for job acquisition, client coverage, and team productivity

Build and maintain dashboards for leadership visibility

Proactively flag risks and opportunities with clear action plans

 

 

Improve Quality

Audit client calls and interactions regularly

Give specific, timely feedback that improves conversion outcomes

Raise the bar on client communication quality across the team

Grow the Team

Run R&R programs that motivate and retain high performers

Plan team-building activities that strengthen collaboration

Create development plans for high-potential team members