Manager - Capacity Building

We are looking for someone who is excited by both. Through our Capacity Building vertical, we help nonprofit teams build the confidence, practical skills, and habits they need to use data effectively. We do this through ready-to-run workshops, customized learning engagements, and longer cohort-based programs such as our Data Literacy Program.

As demand for our workshops and programs grows, we are looking for someone who can work closely with the Lead, Capacity Building to design and facilitate high-quality learning experiences, develop new offerings, and help build the systems and knowledge needed to scale the vertical. We do not expect you to be equally accomplished at learning design and facilitation from day one. You may be a stronger designer who wants more opportunities to facilitate or an experienced facilitator who wants to become more intentional about learning design. What matters is that you have experience in one, some exposure to the other, and the curiosity and learning mindset needed to develop both capabilities.

The core responsibilities for the job include the following:

Design learning experiences and resources:

• Understand participant and organizational needs, and design engaging workshops and programs through practical, contextual, and interactive session plans
• Create clear and thoughtfully designed decks, participant workbooks, templates, and other supporting resources.
• Adapt and improve learning experiences based on the audience, organizational context, and participant feedback.

Facilitate engaging learning spaces:

• Facilitate online and in-person workshops, cohort programs, and other adult-learning experiences.
• Create participatory learning spaces where people feel heard, engaged, and confident exploring data and MEL concepts in relation to their own work and realities.
• Reflect on each facilitation experience and use feedback to continuously strengthen the participant experience.

Strengthen and grow the capacity. Building vertical:

• Work closely with the Lead, Capacity Building, to research, design, test, and refine new capacity-building offerings.
• Document program insights, participant feedback, and facilitation learnings to strengthen future programs.
• Lead end-of-workshop and end-of-programme reporting by synthesising participant progress, feedback, and impact findings into clear reports and narratives.
• Support the planning and coordination required to deliver engagements smoothly and build the systems and resources needed to scale the vertical.

Requirements:

• At least 2 years of experience in learning design or facilitation for adults
• Experience working with adult learners in the nonprofit or social impact sector.
• A foundational understanding of MEL concepts, including the theory of change, indicators, data collection, analysis, and the use of data for program learning and decision-making.
• Professional proficiency in English, with strong written and verbal communication skills.
• Ability to create clear, well-structured presentations, learning materials, and reports.
• Willingness to travel for in-person workshops and programs when required.