MUMBAI · FULLTIME
Manager Business Support
Redions Technologies
Mumbai · onsite · Posted 12d ago
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Section · 01
About this role
Role & responsibilities :
- Sales Support, Client & Insurance Operations - Coordinate with internal stakeholders to ensure timely delivery and issue resolution, ensure efficiency across processes
- Manage insurance operations such as policy issuance, endorsements, renewals, and coordination with insurers/partners, and ensure proper documentation across systems
- Platform Management - Online Sales Platform Expertise, Drive process standardization, automation, and continuous improvement, ensure data accuracy and timely updates across platforms, Understand and use key features of online sales platforms
- Excel skills and analytical mindset, Communication, Excel & Data Skills, Analytics & Reporting, accurate records-keeping
- Team Management - manage a team, Ensure process adherence and continuous improvement, Drive process standardization
Experience:
- 2-7 years in Sales Support / Insurance Operations / Client Operations / Business Operations
- Strong working knowledge of multiple IT portals / online sales platforms / CRM tools Process improvement and automation mindset
- Excel skills and analytical mindset, Excellent communication
- Experience in team handling
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Section · 02
Skills
Section · Company
About Redions Technologies
Redions Technologies
2013
13 years old
Nagar
headquarters
About
About Europ Assistance:
Europ Assistance is a wholly owned subsidiary of the Generali Group - one of the largest insurance companies in the world and listed in the Fortune 100. Europ Assistance (EA”) is the inventor and pioneer of the Assistance business and primarily operates in a B2B2C space. EA watches out for more than 300 million people around the world. With 8,200 staff and 44 companies and branches in 33 countries taking action in the field, the Group has developed an international, on-the-spot system to enact its innovative, everyday vision of its Care Services, supported by a close-knit network of 425,000 partners. The development of Care Services is an opportunity to reassert the meaning we give to our business lines: a strong sense of being there; acting effectively when needed for our customers in everyday life and exceptional circumstances alike. In 2015, the Company carried out in excess of 12.5 interventions (i.e. care services) across the globe.
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