Manager- Business Process Excellence

JOB DESCRIPTION

Manager – Business Process Excellence

Finnomind

Designation: Manager – Business Process Excellence

Location: Noida, Uttar Pradesh | Onsite

Qualification: MBA – Finance / CA Inter / CA

Experience: 6–9 Years, Post qualification

Shift Timings: 10:00 AM to 7:00 PM

Work Schedule: 6 Days Working | 3rd Saturday Off

We are looking for an experienced and result-oriented Manager – Business Process Excellence to lead process governance, business operations improvement and risk & controls initiatives across engagements. The role will drive end-to-end ownership of process reviews, SOP frameworks, automation and continuous improvement projects, while mentoring a team of analysts/specialists and acting as a key point of contact for stakeholders and clients on process excellence deliverables.

• Lead end-to-end process reviews of business, finance and operational functions, and independently drive process improvement engagements from scoping to closure.
• Own the design, implementation, governance and periodic review of SOPs, process maps, RACI matrices and internal control frameworks.
• Identify process gaps, inefficiencies, control weaknesses and risk exposures, and drive root-cause analysis with corrective and preventive action plans.
• Partner with Finance, Operations, Risk and cross-functional leadership teams to understand business requirements and deliver process re-engineering solutions.
• Drive process audits, compliance reviews and internal control testing, ensuring adherence to SOPs, policies and regulatory/client requirements.
• Analyse operational and financial data to identify trends, bottlenecks and exceptions; build MIS, dashboards and management reporting for leadership review.
• Lead automation, digitisation and process simplification initiatives to enhance productivity, accuracy and turnaround time.
• Manage, mentor and review the work of Process Excellence Analysts/Specialists, ensuring quality and timeliness of deliverables.
• Act as the primary liaison with client/business stakeholders for process excellence engagements, presenting findings, recommendations and improvement roadmaps.
• Track and monitor improvement initiatives, benchmark performance against KPIs/SLAs, and report progress to senior management.
• Maintain version control and governance of SOPs, process documentation, checklists and process excellence knowledge repository.
• Support new client onboarding and transitions by designing process frameworks, controls and documentation from the ground up.
• Apply sound knowledge and understanding of the finance & compliance domain to strengthen process and control outcomes across engagements.

• Strong domain knowledge of Finance & Accounting processes (R2R, O2C/AR, P2P/AP, FP&A) and business operations.
• Proven expertise in process mapping, SOP formation, process governance and internal controls/risk frameworks.
• Strong analytical, logical and structured problem-solving skills with a data-driven approach to decision-making.
• Experience leading process audits, compliance reviews and quality/control assessments.
• Working knowledge of process automation tools, RPA concepts, and advanced MS Excel/reporting & dashboarding skills.
• Demonstrated ability to lead, mentor and manage a team, with strong stakeholder management and client-facing communication skills.
• Strong project management skills with the ability to independently drive multiple improvement initiatives in parallel.
• Sound knowledge and understanding of the finance & compliance domain.
• Primarily engages with domestic clients, with exposure to international clients as well.
• Open to working across industries, including domestic and international clients and MSMEs, regardless of sector.

• Qualified CA preffered/ CA Inter / MBA – Finance.
• 6–9 years of progressive experience post qualification in Process Excellence, Business Operations, Internal Audit, Risk & Controls, Finance & Accounting Outsourcing or a related function.
• Prior experience in a client-facing role, with exposure to leading process improvement or transformation projects, will be preferred.
• Demonstrated experience in team handling/people management is desirable.

About Finnomind

Company Websites: www.finnomind.com

Finnomind is a modern, forward-thinking business consulting and audit firm focused on helping organisations in process excellence, manage risk, strengthen assurance and achieve operational excellence. Its core services include Internal Audit, Process Excellence, IT & Digital Services, Forensic & Investigation, Verification, and People Upskilling & Hiring. Finnomind delivers tailored, action-oriented solutions built on Integrity, Innovation, Excellence and Collaboration.

Finnomind serves a diverse client portfolio, largely domestic — spanning listed companies, growing unlisted companies and MSMEs — alongside international clients as well.

• Lead high-impact process excellence and risk advisory engagements with experienced professionals.
• Play a key leadership role in shaping process governance, controls and improvement frameworks for clients.
• Build a long-term career path in process consulting, internal audit and business operations leadership.