Manager - Business Human Resources

Manager Business Human Resources

Role Purpose


Key Responsibilities

• Drive manpower planning based on business and operational requirements.
• Manage end-to-end recruitment for warehouse associates, supervisors, and shift in-charges.
• Lead bulk hiring drives during peak seasons and business expansions.
• Ensure timely onboarding, documentation, and deployment of new employees.
• Maintain manpower MIS, vacancy status, and attrition reports.

• Manage onboarding, induction, confirmation, transfers, and exit formalities.
• Monitor attendance, leave, shift rosters, absenteeism, and workforce deployment.
• Address employee grievances and support disciplinary processes.
• Conduct exit interviews and analyze attrition trends to identify corrective actions.
• Ensure effective communication and employee connect across warehouse locations.

• Ensure adherence to applicable labour laws and statutory requirements, including ESIC, PF, Bonus, Minimum Wages, CLRA, and other applicable regulations.
• Coordinate with contractors and manpower vendors for statutory documentation and compliance.
• Maintain accurate and audit-ready employee and compliance records.
• Support internal and external audits and ensure timely closure of compliance observations.

• Validate attendance, overtime, leave, and incentive data before payroll processing.
• Coordinate with payroll teams to ensure accurate and timely salary processing.
• Ensure compliance with minimum wages and statutory deductions in payroll.
• Resolve payroll and attendance-related employee queries and discrepancies.

• Drive employee engagement, welfare, and recognition initiatives.
• Organize town halls, employee connect sessions, festival celebrations, and other engagement activities.
• Establish an effective grievance redressal mechanism.
• Promote workplace discipline, positive employee relations, and a healthy work culture.

• Partner with Operations to improve workforce productivity and efficiency.
• Support performance management and evaluation processes.
• Track absenteeism, attrition, manpower productivity, and workforce efficiency.
• Identify people-related challenges impacting operational performance and recommend corrective actions.

• Manage third-party manpower agencies and contractors.
• Monitor workforce deployment against approved manpower requirements.
• Ensure contractor compliance with statutory and contractual requirements.
• Validate vendor billing, attendance, manpower deployment, and reconciliation.
• Review vendor performance and drive corrective actions where required.

• Prepare and monitor HR dashboards and MIS covering manpower, attrition, absenteeism, hiring, payroll, and compliance.
• Analyze workforce trends and provide actionable insights to business stakeholders.
• Track key HR metrics and support data-driven decision-making.
• Present periodic HR performance reports to management.

Key Skills & Competencies

• Strong knowledge of warehouse/operations HR and workforce management.
• Excellent manpower planning and recruitment capabilities.
• Good understanding of labour laws and statutory compliance.
• Strong employee relations and grievance-handling skills.
• Vendor and contractor management experience.
• Strong analytical, MIS, and reporting skills.
• Excellent stakeholder management and communication skills.
• Ability to work in a fast-paced, high-volume operational environment.
• Strong problem-solving and decision-making abilities.

Preferred Experience & Qualification

• Qualification: MBA/PGDM in Human Resources or equivalent.
• Experience: 610 years of relevant HR experience, preferably in warehouse, logistics, supply chain, e-commerce, FMCG, retail, or other high-volume operations.
• Experience in managing blue-collar/contract workforce and multiple stakeholders will be preferred.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.