Manager - Business Excellence
MetLife · Pune · onsite · Posted 58d ago
Undisclosed8–12 yrsfulltimeSourced from
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About this role
Job Details
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
- Location : Pune
- Working Schedule : Full-Time
- Work Arrangement : Hybrid
- Relocation Assistance Available : No
As part of MGCC Transformation team, create an impact for MetLife Global Capability Center (MGCC) by improving efficiency in the processes through automation (leveraging Power Platform), and effectiveness leveraging Six Sigma and Lean principles
Job Responsibilities - Effective customer engagement: Understand current process flow, identify automation and other improvement opportunities
- Elicit, document, and validate functional and non-functional requirements
- Track and report project progress, benefits realization, and ROI to stakeholders
- Automation leveraging Power Platform capabilities: Produce wireframes, data models, and solution architecture
- Build model-driven and canvas apps in Power Apps
- Develop automated workflows in Power Automate
- Implement role-based access and environment governance.
- Building analytics and reporting capabilities: Designing data models and interactive dashboards in Power BI as well as ensuring data quality and semantic consistency.
- Using advanced Excel (advanced formulas) and Power Query to develop robust solutions
- Quality assurance - Define test plans and acceptance criteria; perform unit, system, and UAT; remediate defects; ensure performance and reliability.
- Deployment and DevOps - Package and deploy across environments, adhere to change management and release processes.
- Support and lifecycle management - Provide Hypercare, monitor usage and performance, manage backlog, and implement continuous improvements.
- Risk, compliance, and security - Enforce data privacy, access controls, auditability, and platform governance; follow enterprise standards and best practices.
- Documentation and training - Produce solution design docs, SOPs, runbooks, and user guides; conduct knowledge transfer and user enablement.
- Use Six Sigma and Lean methodologies enhance effectiveness by removing errors and output variability
Bachelor's degree in Computer Science, Information Systems, Engineering, Mathematics, or related field
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
data qualityCustomer EngagementAutomationCanvasAdvanced Exceldata privacyBlack BeltChange ManagementalteryxBusiness ExcellenceCanvas AppsAnalyticsdata modelscloudAI ToolsArchitecturecomplianceData ValidationArtificial Intelligence
About MetLife

MetLife
Insurance
4k+
employees
2008
18 years old
New York
United States (USA)
₹9.3L PA avg
Avg at MetLife
About
As a global leader in protection planning, MetLife offers insurance and financial solutions, serving individuals and businesses in over 50 countries.
Industries
InsuranceFinancial Services
Employee ratings
10 reviews
4.0/ 5
Culture
3.5
Career growth
3.3
Work-life
3.7
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