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    Job · 13729084

    MetLife logo

    Manager - Business Excellence

    MetLife · Pune · onsite · Posted 58d ago

    Undisclosed8–12 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Details
    • Location : Pune
    • Working Schedule : Full-Time
    • Work Arrangement : Hybrid
    • Relocation Assistance Available : No
    Position Summary
    As part of MGCC Transformation team, create an impact for MetLife Global Capability Center (MGCC) by improving efficiency in the processes through automation (leveraging Power Platform), and effectiveness leveraging Six Sigma and Lean principles
    Job Responsibilities
    • Effective customer engagement: Understand current process flow, identify automation and other improvement opportunities
    • Elicit, document, and validate functional and non-functional requirements
    • Track and report project progress, benefits realization, and ROI to stakeholders
    • Automation leveraging Power Platform capabilities: Produce wireframes, data models, and solution architecture
    • Build model-driven and canvas apps in Power Apps
    • Develop automated workflows in Power Automate
    • Implement role-based access and environment governance.
    • Building analytics and reporting capabilities: Designing data models and interactive dashboards in Power BI as well as ensuring data quality and semantic consistency.
    • Using advanced Excel (advanced formulas) and Power Query to develop robust solutions
    • Quality assurance - Define test plans and acceptance criteria; perform unit, system, and UAT; remediate defects; ensure performance and reliability.
    • Deployment and DevOps - Package and deploy across environments, adhere to change management and release processes.
    • Support and lifecycle management - Provide Hypercare, monitor usage and performance, manage backlog, and implement continuous improvements.
    • Risk, compliance, and security - Enforce data privacy, access controls, auditability, and platform governance; follow enterprise standards and best practices.
    • Documentation and training - Produce solution design docs, SOPs, runbooks, and user guides; conduct knowledge transfer and user enablement.
    • Use Six Sigma and Lean methodologies enhance effectiveness by removing errors and output variability
    Education
    Bachelor's degree in Computer Science, Information Systems, Engineering, Mathematics, or related field


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    data qualityCustomer EngagementAutomationCanvasAdvanced Exceldata privacyBlack BeltChange ManagementalteryxBusiness ExcellenceCanvas AppsAnalyticsdata modelscloudAI ToolsArchitecturecomplianceData ValidationArtificial Intelligence

    About MetLife

    MetLife logo

    MetLife

    Insurance

    4k+

    employees

    2008

    18 years old

    New York

    United States (USA)

    ₹9.3L PA avg

    Avg at MetLife

    About

    As a global leader in protection planning, MetLife offers insurance and financial solutions, serving individuals and businesses in over 50 countries.

    Industries

    InsuranceFinancial Services

    Employee ratings

    10 reviews

    4.0/ 5

    Culture

    3.5

    Career growth

    3.3

    Work-life

    3.7

    Employees rate it well for

    Job Security42Work-Life Balance42

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    Manager - Business Excellence · waiting for your command