Manager - Brand Operations & Stakeholder Relations

Position Summary

The Manager – Brand Operations & Stakeholder Relations will serve as the key operational link between FLAME University's Office of Brand & Communications and internal stakeholders. The role will oversee the end-to-end management, prioritisation, coordination, and delivery of institutional brand and communication assets across print, digital, and event platforms.

The postholder will ensure smooth creative workflows, timely delivery of marketing collaterals, and adherence to FLAME's brand and communication standards while fostering strong relationships with departments, faculty, administrative teams, and student bodies.

Key Responsibilities

• Manage the intake, prioritisation, tracking, and timely delivery of branding and communication requests.
• Coordinate daily creative workflows across internal teams and external agencies.
• Serve as a key liaison between the Office of Brand & Communications and university stakeholders.
• Participate in cross-functional planning for major institutional events such as Convocation, Orientation, academic conferences, and other key milestones.
• Ensure timely readiness of event branding, marketing collaterals, brochures, digital announcements, and campaign assets.
• Provide regular status updates to stakeholders on project progress and deliverables.
• Ensure all creative assets adhere to FLAME University's brand guidelines and communication standards.
• Identify opportunities to transform routine communication requests into impactful storytelling initiatives.
• Streamline workflows and improve coordination across content, design, digital, and communication teams.
• Support the effective functioning and growth of the Brand Hub through collaboration, influence, and operational excellence.

Desired Skills & Competencies

• Strong project and operations management skills.
• Excellent stakeholder management and communication abilities.
• Ability to manage multiple projects and priorities simultaneously.
• Good understanding of branding, marketing, and creative workflows.
• Strong attention to detail and commitment to quality.
• Ability to collaborate and influence across teams without direct authority.

Qualifications & Experience

• Bachelor's or Master's degree in Marketing, Communications, Media, Business Administration, or a related field.
• 5–8 years of relevant experience in brand operations, marketing communications, project management, or stakeholder relations.
• Experience working with creative teams, agencies, and cross-functional stakeholders will be preferred.