Manager / Asst. Manager-Quality

Acey Engineering Pvt. Ltd. is a leading manufacturer of control cables for major OEMs in the automobile industry.

Key Responsibilities

• Handle customer complaints, documentation, and corrective actions.
• Maintain and improve customer quality ratings.
• Monitor in-process and incoming material quality.
• Handle warranty issues and ensure timely corrective actions.
• Coordinate gauge and fixture development and implementation.
• Communicate with local representatives for complaint handling and segregation.
• Analyse internal rejections and coordinate with suppliers for corrective action plans.
• Handle customer audits and ensure compliance with IATF and other quality system procedures.
• Ensure timely and accurate data entry in SAP.
• Conduct random product inspections on the production line.
• Provide training to employees on quality requirements.
• Coordinate crimping die design and development as per requirements.
• Review and approve testing and layout reports.

Required Skills

• Strong knowledge of quality control processes in the automobile/auto ancillary industry.
• Experience in customer complaint and warranty handling.
• Knowledge of incoming, in-process, and final quality inspection.
• Good understanding of IATF and quality management systems.
• Hands-on experience with SAP and MS Office.
• Good analytical, communication, and problem-solving skills.
• Ability to coordinate with customers, suppliers, and internal teams.

Candidate Profile

Candidates with 4 - 6 years of relevant Quality experience in the Automobile or Auto Ancillary industry, with exposure to customer complaints, audits, supplier quality, and IATF systems, will be preferred.