Manager/ Assistant Manager (Quality)
Bharti Airtel Foundation · Gurugram · onsite · Posted 65d ago
Undisclosed10–15 yrsfulltimeSourced from
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About this role
About Bharti AirtelFoundation:
BhartiAirtel Foundation (Formerly Bharti Foundation), the philanthropic arm of BhartiEnterprises was established in 2000 with a vision "To help underprivilegedchildren and young people of our country realize their potential". Alleducational programs initiated by Bharti Airtel Foundation entail closepartnerships with the government, policy makers, corporations, localcommunities and the general public. These programs aim at holistic developmentof children making them employable citizens with a deep sense of commitment tosociety.
Role Purpose:
Drive organizational performanceimprovement through process excellence, operational efficiency, digitaltransformation, and enhanced user experience. The role is responsible foridentifying improvement opportunities, leading cross-functional projects, deployingLean methodologies, leveraging data-driven insights, and ensuring sustainableimplementation of solutions.
Key Responsibility Area:
- Assessbusiness processes to identify improvement opportunities, inefficiencies, anduser experience gaps.
- Leadcross-functional improvement projects from opportunity identification throughimplementation and benefit realization.
- Conduct rootcause analysis and facilitate development of corrective and preventive actions.
- Identify anddrive process digitization and automation opportunities.
- Analyzeperformance data, develop dashboards, and provide actionable insights tostakeholders.
- Develop andstandardize SOPs, process documentation, and best practices.
- Promote aculture of continuous improvement through coaching, facilitation, andstakeholder engagement.
Required Education &Experience:
- Post Graduate with relevant experience in Quality, Process Excellence, Continuous Improvement,or Operational Excellence roles.
- 10+ years in process excellence or operational excellence roles.
Key Skills andCompetencies:
- Experiencein leading process improvement, digitization, and transformation initiatives.
- Strongproject management skills, including planning, stakeholder management,execution, and tracking of improvement projects.
- Knowledgeof Lean, Operational Excellence, and structured problem-solving methodologies.
- Abilityto analyze data, derive insights, develop dashboards, and presentrecommendations to stakeholders.
- Experiencein user/customer experience assessment and improvement.
- Proficiencyin MS Excel and PowerPoint; exposure to BI/analytics tools (e.g., Power BI,Tableau) preferred.
- Strongcommunication, facilitation, and stakeholder management skills.
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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Ux DesignCustomer ExperienceAutomationAnalytics toolsprocess documentationProcess ExcellenceProcess ImprovementAnalyticsPower BiTableauProject ManagementStakeholder Managementexcel
About Bharti Airtel Foundation
Bharti Airtel Foundation
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Bharti Airtel Foundation has professionals from diverse backgrounds, bringing in rich experience and value to the organization besides providing ongoing learning environment for younger employees. This trend ensures that the best learnings from the commercial and development sectors come together
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