Manager - Application Support Team
Highered Bpo · Bengaluru · onsite · Posted 1d ago
Undisclosed3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Lead the team that maintains, troubleshoots, and improves enterprise applications.
- Mentor the application support team and hold SLAs
- Run incident management and escalation with development and infrastructure
- Improve the knowledge base and reduce repeat manual work
- ITIL experience and at least 3 years in a leadership role
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
manualIncident ManagementITILMentorenterprise applicationsSLASApplication SupportInfrastructure