Manager - Air Supply

Role: Manager - Air Supply
Level: Manager
Reporting to: Vice President - Air Contracting
Location: Gurgaon

About the Function:

The Air Supply function at MakeMyTrip enables a seamless booking and post-booking experience for travelers. Combining intuitive technology with strong airline partnerships, the team helps customers discover flight options, book tickets, and manage changes, cancellations, and refunds. With a focus on customer experience, operational excellence, and continuous innovation, the function plays a key role in strengthening MakeMyTrips position in the air travel segment.

About the Role :

As a Business Development Manager, you will engage with key airline partners, manage accounts end to end, and drive incremental revenue opportunities. You will build strategic relationships and provide data-driven insights, analysis, and recommendations grounded in industry best practices to help airline partners achieve their business objectives.

What will you be doing :

1. Relationship and Account Management

• Build and maintain strong relationships with key airline partners.
• Manage accounts end to end and collaborate with airlines to launch exclusive campaigns and deals.
• Identify partner challenges and develop targeted campaigns and offers to address them.
• Understand partner airlines’ strategic objectives and align internal teams to deliver shared goals.

2. Portfolio Management and Growth

• Drive year-on-year growth in net revenue for each airline by developing and executing account-specific business plans.
• Ensure competitive pricing and comprehensive content availability on the platform.
• Monitor pricing across competing platforms and airline websites to maintain rate competitiveness.

3. Data Analysis and Reporting

• Review monthly performance reports with airline partners, provide actionable feedback, and track progress against annual targets.
• Develop MIS and market intelligence reports to support business planning and decision-making.
• Create and execute sales plans by geography and airline.
• Share market trends, industry insights, and performance recommendations with partners and internal stakeholders.
  

4. Negotiation and Business Development

• Identify opportunities, initiate discussions, negotiate commercial terms, and close deals with airline partners.
• Develop joint marketing strategies to strengthen airline visibility and drive growth on the platform.

Qualification & Experience :

• Master’s degree from a reputed institute, with 6–8 years of experience in sales, travel trade, key account management, contracting, or B2B sales.
• Experience managing multiple partner accounts is preferred.
• Proficiency in Microsoft Excel and PowerPoint

Key Success Factors for the Role :

• Strong communication and influencing skills, with the ability to build relationships and manage diverse stakeholders.
• An energetic, proactive approach, a positive attitude, and a collaborative mindset
• Proficiency in Microsoft Excel and PowerPoint.