Manager - AI Technical Product Manager
HCA Healthcare · Hyderabad · onsite · Posted 27d ago
About a minute. You'll make an account on the way through.
About this role
Responsibilities
- Support key employee life cycle processes such as onboarding of new professionals, professionals data management, absence managements, visa renewals. transfers, offboarding of professionals.
- Preparing HR documentation, i.e. employment contracts, employment contract amendments, HR policies, benefits enrollment documentation, payroll enrollment documentation, country-specific onboarding guides,employment certificates, certification of termination
- Organize and maintain employee records via our proprietary Platform: input, update and maintain customer & professional personal data, process various forms related to documenting human resources activities such as new hire, change of status, benefits, terminations, etc.
- Benefits administration on behalf of customers & professionals including collaboration with broker/insurer for professionals benefits enrollments.
- Provide payroll data, including time and expense details, to support payroll administration, working in close coordination with the payroll team and Local Payroll Provider.
- Carry out audits and checks on data changes to ensure accurate and timely payment for the professionals
- Participation in the continuous improvement of HR processes and assist in maintaining standard operating procedures and policies up to date
- Communicate effectively both verbally and in written form with professionals and our customers to explain and resolve queries and concerns (via email, and other means of communication)
- Ensure service excellence by following and committing to the established SLAs and SOPs
- Communicate and liaise with GP partners/vendors, including insurance vendors, local service providers, local payroll providers, pension providers ensuring strong collaboration and seamless coordination including internal teams in GP.
- First point of contact for professionals& customers during the onboarding and offboarding process
What We Are Looking For
Minimum Requirements
- 2-5 years of HR operations experience (SSC experience desirable)
- Detailed knowledge of HR Procedures and policies
- Experience working within a Shared Services
- Basic knowledge of labor legislation throughout the EMEA region will be an added advantage
- Excellent customer service skills.
- Proficient in both written and verbal English with the ability to articulate clearly and effectively in various communication settings.
- Literacy with MS Office
- Possess a proactive test-and-learn mindset; capable of quickly mastering and deploying new AI features and platforms due to fast pace environment.
- Demonstrated AI literacy with the ability to integrate generative AI tools (e.g.,Gemini, Notebook LM) into daily workflows to increase efficiency and output quality.
- Resourceful, problem-solving abilities with a focus on identifying and/or resolving issues effectively.
- Experience in stakeholder management, including building positive relationships with both internal and external stakeholders.
- Demonstrating strong self-motivation, attention to detail, and time management skills
- Ability to work in an international team composed of team members in different locations and from different cultures and backgrounds.
- Flexibility to accommodate different time zones based on customer and professional needs.
Preferred Qualifications
- Knowledge and experience in handling offboardings will be an added advantage.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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About HCA Healthcare

HCA Healthcare
Healthcare
4.0k+
employees
Nashville, TN
USA
₹17.9L PA avg
Avg at HCA Healthcare
About
HCA Healthcare - India is an integral innovation and operational hub in support of HCA Healthcare and our mission: Above all else, we are committed to the care and improvement of human life. HCA Healthcare is a company focused on creating healthier tomorrows through the delivery of patient-centered care across approximately 190 hospitals and 2,400 sites of care in the United States and United Kingdom.
Every day, our colleagues around the world go to work with a collective focus: our patients. This focus positively impacts the care experience at the bedside and beyond. HCA Healthcare - India serves as a vital hub for operations and supports HCA Healthcares work to enhance healthcare delivery through technology and innovation.
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