Manager - AI & ERP System

Job Summary Responsibilities

• Oversee the end-to-end integration of AI models (e.g., forecasting, anomaly detection) into Microsoft Dynamics BC ERP, ensuring compatibility with ancillary digital tools like Power BI, Azure services, and third-party APIs.
• Design and implement AI-driven automations to optimize core business processes, including supply chain predictive maintenance, financial forecasting, HR talent analytics, and operational workflow efficiencies.
• Manage system scalability, performance monitoring, and upgrades to support growing data volumes and user demands across enterprise functions.
• Maintain robust user rights management, configuring role-based access controls (RBAC) in ERP systems strictly per the group DOA matrix, including regular audits for compliance and security.
• Collaborate with cross-functional teams (Operations, Finance, Supply Chain, HR) to identify AI-ERP opportunities, conduct impact assessments, and deliver customized solutions that enhance decision-making.
• Lead troubleshooting, root-cause analysis, and resolution of AI-ERP integration issues and ensure uptime working with AMC partner and MS. Stay abreast of emerging AI and ERP technologies, evaluating and piloting innovations to maintain competitive advantage.
• Develop training programs and documentation for end-users on AI-enhanced ERP features, fostering adoption and best practices. Ensure data governance, privacy compliance (e.g., GDPR, SOX), and ethical AI usage within ERP ecosystems.

Required Skills

• Business process knowledge is required in service, manufacturing, trading, and projects-based industries.
• Knowledge of accounting, taxation, foreign exchange, banking, and financial reporting is a must.
• Knowledge of international standards, production process, CRM, and supply chain management is a plus.

Required Qualifications Key Skills

• Ai
• Erp System Manager