Manager Admin & Facilities

Role Overview
We are seeking a highly experienced Manager - Administration & Facilities to lead the full spectrum of facility operations across our Bangalore corporate offices and centers. The ideal candidate will have deep expertise in Facility Management, CRE, O&M, Housekeeping, Security, F&B, Transportation, Travel, Logistics, ESG, Sustainability, Statutory Compliance, and BCP, along with excellent communication and stakeholder management skills.
This position requires a strategic, collaborative, and hands-on leader who ensures operational excellence and an exceptional workplace experience.

• Lead end-to-end Facility Management including daily operations, soft services, and infrastructure upkeep.
• Oversee Housekeeping, Security, Front Office, F&B, cafeteria management, and workplace experience.
• Manage Operations & Maintenance (O&M) of MEP systems, UPS, DG, HVAC, and critical infrastructure.
• Ensure 100% adherence to AMC schedules, technical SLAs, safety standards, and uptime requirements.

• Manage space planning, seating strategy, occupancy optimization, and future expansion needs.
• Coordinate with landlords on building operations, lease obligations, upgrades, and facility improvements.
• Support Design & Build projects-workspace design reviews, BOQs, fit-outs, refurbishments, and execution oversight.

• Ensure compliance with all statutory, regulatory, and legal requirements related to facilities, operations, safety, and labor norms.
• Maintain documentation for internal audits, compliance audits, ISO, and workplace safety audits.
• Coordinate with authorities for licenses, renewals, building compliances, fire safety, and environment compliance.

• Develop, implement, and regularly review BCP frameworks for facilities and operations continuity.
• Conduct risk assessments, incident preparedness drills, and crisis management coordination.
• Ensure readiness of backup systems and contingency plans.

• Drive ESG initiatives, sustainable workplace practices, energy-saving measures, and waste management.
• Ensure alignment with sustainability KPIs, environmental standards, and reporting frameworks.
• Promote DEI (Diversity, Equity & Inclusion) principles across facility operations, vendor engagement, and employee experience.

• Manage employee transportation-fleet planning, routing, compliance, and vendor governance.
• Support travel services, hotel stays, itinerary coordination, and travel policy compliance.
• Oversee courier management, logistics coordination, and inter-office shipments.

• Manage the entire vendor ecosystem-onboarding, SLA monitoring, performance evaluation, and escalations.
• Build strong partnerships with business stakeholders, department heads, and leadership teams.
• Ensure service quality, cost efficiency, and continuous process improvement.

• Lead internal and external event management, including leadership visits, townhalls, offsites, workshops, and employee engagement initiatives.
• Coordinate logistics, infrastructure arrangements, vendor support, and end-to-end execution.

• Work closely with procurement teams with strong knowledge of procurement processes, PR/PO cycles, material sourcing, and vendor onboarding.
• Ensure accurate billing validation, budget planning, tracking, and cost control.
• Review monthly facility budgets, consumption patterns, and variance reports.

• Prepare facility MIS, dashboards, KPIs, incident reports, and monthly business reviews.
• Maintain updated SOPs, checklists, safety manuals, and documentation required for audits and compliance.

• Lead and mentor facility executives, on-ground service teams, and vendor staff.
• Drive a culture of service excellence, accountability, and teamwork.

• Strong domain knowledge in Facility Management, CRE, O&M, and technical infrastructure.
• Excellent communication, coordination, stakeholder management, and leadership skills.
• Strong analytical, reporting, and MIS capabilities.
• Knowledge of ESG, DEI principles, RPWD and sustainable workplace practices.
• Hands-on experience with multi-location operations is a plus.
• Computer literate; proficient in Excel, dashboards, FM tools, CAFM systems.

• CFM (Certified Facility Manager) - IFMA
• FMP (Facility Management Professional)
• OSHA / Safety / BCP certifications
• Sustainability or ESG-related certifications are preferred.

• 11-13 years of strong experience in Administration, Corporate Real Estate, and Facilities Management.
• Strategic mindset with operational excellence.
• Collaborative team player with strong negotiation and communication skills.
• Proven ability to manage complex operations, technical systems, and large teams.

Position Level Manager Country India