Management Representative Quality & ISO

Job Summary

We are seeking an experienced Management Representative – Quality & ISO to independently manage and continually improve the organization's ISO Management System. The role will be responsible for ISO implementation, documentation, internal and external audits, compliance, CAPA, risk management, management reviews, and cross-functional quality improvement within a manufacturing environment.

Roles & Responsibilities

• Establish, implement, maintain, and monitor the ISO/QMS Management System.
• Ensure compliance with ISO standards, customer-specific, statutory, and regulatory requirements.
• Develop and control Quality Manuals, Policies, SOPs, Work Instructions, Quality Plans, Records, and other QMS documentation.
• Plan and conduct internal audits and coordinate corrective/preventive actions through timely closure.
• Coordinate Customer Audits, ISO Certification, Surveillance, and Recertification Audits.
• Identify non-conformities and drive Root Cause Analysis using 5 Why, Fishbone, 8D, etc.
• Monitor NCRs, CAPA, customer complaints, quality objectives, KPIs, risks, and improvement initiatives.
• Coordinate Management Review Meetings, prepare reports/minutes, and track action items.
• Ensure effective document and record control, including obsolete document management.
• Coordinate with Production, Quality, Purchase, Stores, Maintenance, Design/R&D, Sales, HR, Service, Projects, and Top Management.
• Drive continual improvement and ensure effective implementation of the Management System across departments.

Mandatory Requirements

• Diploma / BE in Mechanical Engineering.
• 3–5 years of relevant experience in Quality, ISO, or Management Systems.
• Strong hands-on experience in a manufacturing environment.
• Essential experience handling Internal Audits, Customer Audits, ISO Certification, Surveillance, and Recertification Audits.
• Strong practical knowledge of ISO 9001.
• Ability to independently manage ISO documentation, audit coordination, corrective actions, and compliance.
• ISO 9001 Internal Auditor / Lead Auditor certification preferred.
• Candidates capable of independently managing the complete ISO Management System without relying solely on external consultants will be preferred.
• Preferred Gender : Male.