PUNE · FULLTIME
Managed Service Associate
MindTickle
Pune · onsite · Posted 62d ago
Sourced from
Not disclosed1–4 yrsfulltimePune
About a minute. You'll make an account on the way through.
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Section · 01
About this role
- Develop and oversee learning programs on the Mindtickle platform.
- Execute ad-hoc administrative tasks on the Mindtickle platform.
- Facilitate the migration of content files and learning programs from third-party sources to the Mindtickle platform.
- Foster strong relationships with other service teams.
- Ensure timely communication and updates to clients/internal teams throughout the project lifecycle.
- Develop detailed process documents for each clients project.
- Efficiently manage multiple projects simultaneously, adhering to SLAs.
- Execute tasks with precision and accuracy, while diligently documenting progress for the team and future reference.
- Conduct thorough User Acceptance Testing (UAT) and audits before project handovers to clients.
- Communicate deliverables to clients/Internal team.
- Foster a culture of innovation to optimize work efficiency.
- Strong verbal and written communication skills.
- Bachelor s or Master s degree (Preferably BCA, MCA, BE in IT)
- Ability to thrive under tight deadlines and manage multiple projects concurrently.
- Keen attention to detail and adeptness in comprehending problem statements.
- Deep commitment to the accuracy of work and a strong focus on client satisfaction.
- Team player capable of collaborating with cross-functional teams to solve business and technical challenges.
- Quick learner who can grasp the intricacies of the Mindtickle platform and adapt to new technologies.
- Proficiency in Project Planning and Time Management.
- Knowledge of fundamental MS Excel (Advanced Excel knowledge is a plus).
- Familiarity with HTML
Sourced from foundit
Section · 02
Skills
UATContent MigrationProject ManagementexcelMindtickle
Section · Company
About MindTickle
MindTickle
IT Services & Consulting
201
employees
2011
15 years old
San Francisco,California
United States
About
Software company helping businesses with seller knowledge & sales insights
Industries
IT Services & ConsultingInternet
Employee ratings
110 reviews
2.5/ 5
Culture
2.7
Career growth
2.2
Work-life
2.9
Employees rate it well for
Senior Management22Work Life Balance18Work Culture15Job Security11Salary9
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