Major Incident Manager
FCS Software Solutions · Mohali · onsite · Posted 42d ago
₹10.0L - ₹22.0L PA5–10 yrsfulltimeSourced from
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About this role
- Job Summary:
- Major Incident Management Specialist, you will play a critical, high-visibility role in protecting business continuity. You will be the central command and control during high-impact incidents, ensuring their swift and effective resolution to minimize downtime and business disruption. This is your chance to be the bridge among technical teams, leadership, and our valued business.Job Summary:
Responsibilities:
- 5 to 10 years of progressive experience specifically in Major Incident Management.
- Bachelor’s degree in information technology, Computer Science, or a related field.
- Strong, demonstrable understanding of the ITIL Framework, particularly Incident and Problem Management principles.
- Basic technical knowledge and working understanding of key network technologies (e.g., VPN, transmission, and SDWAN, servers and application support).
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
- Detail-oriented with a commitment to producing high-quality, accurate reports.
- Experience with ITSM tools and systems.
- ITIL certification is a plus
Sourced from naukri
Skills
VPNITIL FrameworkProblem Management principlesitsmserverstransmissionmajor incident managementSdwan
About FCS Software Solutions
FCS Software Solutions
IT Services & Consulting
1.5k+
employees
1994
32 years old
Noida, Uttar Pradesh
India
₹5L PA avg
Avg at FCS Software Solutions
₹10L – ₹22L PA
This role
About
FCS Software Solutions offers diverse IT services, including application development and artificial intelligence, catering to clients' evolving technological needs.
Industries
IT Services & ConsultingSoftware Product
Employee ratings
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3.8/ 5
Culture
4.1
Career growth
3.9
Work-life
4.2
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