Maintenance Manager

Job Title: Manager

Department

Maintenance, Administration

Direct reporting

Hospital Administrator

Supervises

Number of subordinate reporting to the incumbent

Job Location

Tura, West Garo hills, Meghalaya

Job type

Full time, on-site

1. Job Summary

We are seeking a highly skilled and proactive Hospital Maintenance Manager to establish and lead the entire facility management function for our new 110-bed multispecialty hospital. This is a hands-on leadership role responsible for the pre-operative planning, equipment installations, commissioning, and ongoing maintenance of all hospital assets. The role encompasses managing civil, electrical, Plumbing, HVAC, medical gas pipeline systems (MGPS) and hospital risk management system. The incumbent will ensure 100% compliance with all statutory regulations and NABH standards, providing a safe, sterile, and seamlessly functional environment for patients, staff, and visitors.

2. Key Responsibilities

A. Pre-Opening & Project Planning:

• Liaise with the construction and project team to understand the hospital's layout, systems, and infrastructure.
• Participate in the installation and commissioning of critical systems: HVAC, Electrical Sub-station, DG Sets, Medical Gas Pipeline System (MGPS), Building Management System (BMS), Fire Fighting system, HT/LT Panels, Water Supply (RO/Softener), Sewage Treatment Plant (STP), Incinerator/ATF, Lifts, etc.
• Verify all warranties, operation & maintenance (O&M) manuals, and as-built drawings.
• Develop and finalize Standard Operating Procedures (SOPs) and Preventive Maintenance (PM) schedules for all equipment and systems.

B. Engineering & Infrastructure Management:

• Plan, schedule, and execute preventive and breakdown maintenance for all engineering systems:
• Electrical: DG Sets, HT/LT Panels, UPS, Stabilizers, Power Loops, Solar system
• HVAC: Central AC Plants, AHUs, Ductable Splits, OTs & ICU Air Handling Units.
• Plumbing: Water Supply, RO Plant, Hot Water Systems, STP, WTP.
• Civil: Minor repairs, renovations, and upkeep of the building.
• Critical Systems: Medical Gas Pipeline (OG/NG/Vacuum), Fire Alarm & Fire Fighting systems, Elevators, BMS.
• Ensure zero downtime of critical power and environmental control systems in patient care areas.
• Manage annual maintenance contracts (AMCs) with OEMs and ensure timely corrective maintenance with minimal disruption.
• Maintain meticulous records of maintenance, calibrations, and safety checks as per NABH and manufacturer guidelines.

C. Compliance, Safety & Administration:

• Ensure 100% compliance with all statutory requirements: Electrical Inspectorate, Boiler Inspectorate, Pollution Control Board (for STP, ETP, Incinerator), Fire NOC, Lift License, etc.
• Act as the key coordinator for all audits, including NABH, ensuring all engineering and maintenance-related standards are met and documented.
• Conduct regular risk assessments and drills (Fire, Earthquake) and ensure staff is trained on safety protocols.
• Manage the department's budget, control inventory of spares and consumables, and negotiate with vendors and contractors for best quality and price.
• Prepare and submit daily, weekly, and monthly reports on maintenance activities, utility consumption, and department performance.

3. Qualifications and Experience

• Educational Qualification: Bachelors degree in Electrical / Mechanical Engineering
• Experience: 10 - 12 years of experience in maintenance engineering, with a minimum of 5 years in a managerial role within a hospital or healthcare setting.
• Non-Negotiable Experience:
• Proven experience in handling the pre-opening phase of a hospital - commissioning of HVAC, MGPS, Electrical systems, etc.
• In-depth technical knowledge of critical hospital systems (HVAC for OTs, MGPS, DG Sets, BMS).
• Hands-on experience with biomedical equipment maintenance and management.
• Thorough knowledge of statutory compliance applicable to hospitals in India. Knowledge of Meghalaya state regulations is a plus.

4. Competencies and Skills

• Strong Technical Aptitude and Problem-Solving Skills: Ability to diagnose and resolve complex technical issues swiftly.
• Leadership and Team Management: Ability to lead a multi-disciplinary technical and non-technical team.
• Excellent Planning and Organizational Skills: Meticulous in planning preventive maintenance and managing multiple projects.
• Crisis Management: Ability to remain calm and make quick, effective decisions during equipment or system failures.
• Vendor and Contract Management: Skilled in negotiating and managing AMCs and service contracts.
• Communication Skills: Ability to communicate effectively with clinical staff (Doctors, Nurses) to understand their needs and minimize disruption to patient care.
• Financial Acumen: Ability to manage budgets and control costs without compromising on quality or safety.