Maintenance Manager

Reports To: General Manager / Operations Manager

Job Summary

We are looking for an experienced and hands-on Maintenance Manager to oversee the maintenance of our supermarkets, warehouse, offices, restaurant, bakery and related facilities.

The Maintenance Manager will be responsible for ensuring that all equipment, electrical systems, refrigeration, air-conditioning, plumbing, generators and building facilities are maintained properly and that breakdowns are resolved quickly.

The ideal candidate should be technically strong, highly organised and capable of managing both an internal maintenance team and external contractors.

Key Responsibilities

• Manage preventive and corrective maintenance across all company locations.
• Ensure supermarkets, warehouses and other facilities remain operational and well maintained.
• Supervise maintenance of:
• Refrigerators, freezers and cold rooms
• Air-conditioning systems
• Generators and electrical systems
• Plumbing and water systems
• Bakery and kitchen equipment
• Lighting and electrical fittings
• Doors, shelving, ceilings, flooring and general building infrastructure
• Fire safety and other facility systems
• Develop and maintain a preventive maintenance schedule for all major equipment.
• Respond quickly to equipment failures and operational breakdowns.
• Identify recurring maintenance problems and implement permanent solutions.
• Manage electricians, technicians, plumbers, refrigeration technicians and other maintenance staff.
• Coordinate and supervise external contractors and service providers.
• Maintain records of equipment, repairs, maintenance schedules and service history.
• Ensure essential spare parts and maintenance materials are always available.
• Obtain quotations and control maintenance expenses.
• Monitor electricity, generator fuel, water and other utilities and identify opportunities to reduce costs.
• Conduct routine inspections of all branches and facilities.
• Ensure maintenance work is completed safely and to a high standard.
• Support new store renovations, installations and equipment commissioning when required.
• Prepare regular reports on maintenance issues, completed work, outstanding repairs and maintenance costs.

Requirements

• Diploma, HND or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Building Services, Facilities Management or a related technical field.
• Minimum 5 years of relevant maintenance experience , preferably in supermarkets, retail, hospitality, manufacturing or facilities management.
• At least 2 years in a supervisory or management position preferred.
• Strong knowledge of electrical systems, refrigeration, air-conditioning, generators and general building maintenance.
• Experience managing technicians and external contractors.
• Strong troubleshooting and problem-solving ability.
• Good organisational and record-keeping skills.
• Ability to manage multiple locations and maintenance requests simultaneously.
• Good understanding of preventive maintenance practices.
• Basic computer skills, including Excel and maintenance reporting.

Preferred Experience

• Candidates with experience maintaining supermarkets, hotels, restaurants, shopping centres, factories or other large commercial facilities will be strongly preferred.
• Experience with commercial refrigeration, cold rooms, generators and HVAC systems will be an advantage.

Key Skills

• Technical troubleshooting
• Preventive maintenance
• Team management
• Electrical and mechanical knowledge
• Refrigeration and HVAC
• Contractor management
• Cost control
• Emergency response
• Equipment maintenance
• Planning and organisation

Performance Expectations

• The Maintenance Manager will be expected to:
• Minimise equipment downtime.
• Reduce repeated breakdowns.
• Ensure preventive maintenance is completed on schedule.
• Keep maintenance costs under control.
• Maintain clean, safe and functional company facilities.
• Ensure critical equipment such as refrigeration, generators and electrical systems remains reliable.