Maintenance Engineer (IT)

Position : Maintenance Engineer (IT)

Location : UIDAI Technology Centre, Bengaluru

Educational Qualification & Experience Required:

• B.Tech / B.E (Engineering) or M.Tech / M.E (Engineering) or MCA from a recognized university/institution.
• Minimum 5 years of experience in IT support, system administration, and network support or related fields.

Job Profile : We are looking for a skilled and proactive Maintenance Engineer IT to manage IT infrastructure, provide technical support, and ensure seamless operation of enterprise systems.

Responsibilities:

• Lead and manage IT support operations, ensuring timely resolution of incidents and service requests.
• Provide end-user support for desktops, laptops, printers, and enterprise applications.
• Perform installation, configuration, troubleshooting, and preventive maintenance of IT systems.
• Manage IT assets, conduct audits, and maintain asset inventory.
• Handle basic networking (TCP/IP, LAN/WAN, VLAN, Wi-Fi) and system administration tasks.
• Support Development and QC environments to ensure high availability and performance.
• Manage user access (IAM), on-boarding/off-boarding, VPN access, and RBAC controls.
• Coordinate with Infrastructure, Network, Security, and Application teams for issue resolution.
• Monitor tickets via ITSM tools and ensure SLA compliance.
• Support VC meetings, security systems, and enterprise tools (Jira, Confluence, Bitbucket, etc.).

Required Skills & Experience:

• Strong knowledge of Windows, Linux, and macOS environments
• Experience in IT support, system administration, and troubleshooting
• Basic networking knowledge(LAN, WAN, VLAN, Wi-Fi)
• Familiarity with ITSM tools and access management (IAM/RBAC)
• Good understanding of IT security policies and compliance
• Strong communication and team management skills

Preferred:

• Experience with VPN, cybersecurity tools, and asset management
• Exposure to development tools and environments