Mainframe Technology -Automation Engineer

Key Responsibilities:

• Provide 24x7 operational support for batch processing and test environment activities through rotating shift coverage.


• Monitor, analyze, and resolve batch job failures and performance issues.


• Execute and support data refresh and environment maintenance activities.


• Develop, modify, and maintain JCL, REXX, COBOL, and related mainframe components.


• Support CICS and DB2 applications and associated batch processes.


• Perform root cause analysis and implement corrective actions for recurring issues.


• Monitor workload automation and scheduling activities using ESP.


• Support software migration and deployment activities using ChangeMan.


• Generate and analyze KPI and operational reporting metrics.


• Create and maintain technical documentation, operational procedures, and knowledge articles.


• Coordinate with development, infrastructure, application support, and business teams to resolve incidents and ensure service continuity.


• Participate in continuous improvement initiatives focused on automation, operational efficiency, and service reliability.

Required Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or related field with 3-5 years of relevant experience or equivalent education and training.


• In-depth knowledge of information systems and ability to identify, apply, and implement IT best practices.


• Experience supporting IBM z/OS mainframe environments.


• Hands-on experience with JCL, REXX, COBOL, CICS, and DB2.


• Experience troubleshooting batch processing and job scheduling issues.


• Strong analytical and problem-solving skills.


• Ability to work effectively in a fast-paced operational support environment.


• Excellent verbal and written communication skills.

Preferred Qualifications

• Experience with COBOL, JCL, Assembler, EasyTrieve.


• Experience utilizing ESP workload automation and scheduling tools.


• Familiarity with data refresh procedures within testing and non-production environments.


• Experience creating KPI dashboards, metrics, and operational reporting.


• Knowledge of incident, problem, and change management processes.


• Experience supporting large-scale enterprise mainframe environments.


• Exposure to automation and process improvement initiatives.