Mainframe Senior Batch Monitoring and Support Professional

Roles & Responsibilities

Monitor and manage daily batch processing activities in Mainframe production environments.

• Analyze and resolve batch job failures, abends, and scheduling issues within agreed SLA timelines.


• Perform job restarts, reruns, and recovery activities using Control-M, CA7, ESP, or equivalent schedulers.


• Review JCL, SYSOUT, and spool outputs to identify root causes and implement fixes.


• Coordinate with application, database, infrastructure, and business teams during critical production incidents.


• Ensure successful execution of end-of-day, end-of-month, and critical business batch cycles.


• Raise, track, and resolve incidents and change requests through ServiceNow.


• Conduct trend analysis on recurring failures and recommend automation or process improvements.


• Prepare operational reports, batch status updates, and incident summaries for stakeholders.


• Support disaster recovery testing, environment validations, and release deployments.


• Maintain operational documentation, SOPs, and knowledge base articles.

Technical Requirement

• Mainframe Batch Monitoring


• Control-M / CA7 / ESP Scheduler


• IBM z/OS


• JCL (Job Control Language)


• SDSF, JES2/JES3


• TSO/ISPF


• Incident & Problem Management


• ServiceNow


• Batch Scheduling and Production Support

Educational Requirement MCA,MTech,Bachelor of Engineering,BCA,BTech

Preferred Skills Technology-> Mainframe Technologies-> Mainframe Technologies

Service Line Cloud & Infrastructure Services