Mainframe Batch and Console Operations (Zeke Tool)

Required Technical and Professional Expertise

• 9+ years of experience in Mainframe Computer Operations and production support environments.
• Strong hands-on experience with IBM z/OS, MVS, and JES2 operating environments.
• 5+ years in ZEKE Tool
• Expertise in batch scheduling and workload management using ZEKE and/or IBM OPC/TWS scheduling tools.
• Experience in monitoring and managing Batch job execution and recovery ,Console operations, Job queues and enqueue conditions, CPU utilization and workload performance, SLA-driven production schedules
• Proficiency in performing JCL overrides, reruns, job restarts, and batch recovery activities.
• Hands-on experience performing z/OS IPL activities (manual and automated).
• Experience with HMC operations, including IPL and Stand-Alone Dump procedures.
• Working knowledge of MVS and JES2 commands for job, task, and subsystem management.
• Experience monitoring SYSLOG, console buffers, connectivity issues, and contention situations.
• Experience with incident management, ticketing systems, escalation processes, and production support workflows.
• Strong troubleshooting and problem-resolution skills in high-pressure production environments.
• Ability to work in a 24x7 rotational support model and handle critical production incidents independently.