Mainframe Automation Senior SME

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

As a Mainframe Automation Senior SME at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.

There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Automation Job Description -

Overview

The Automation Engineer is responsible for research, analysis, documentation, and presentation of effective methods of consolidating various jobs/workflows/started tasks and automating them to prevent manual intervention from Operations. Automation also provides recovery processes to support high availability initiatives. The Automation analyst is responsible for evaluating and projecting impacts of actual or proposed changes in jobs codes wherever necessary or in the job scheduler. Ideally, the individual would benefit from understand processes from both the Infrastructure Operations Center, and the Lines of Business.

Responsibilities
Participate in project services and application services projects & provides technical solutions.
Work with projects team to design and document work flow chart.
Act as the problem owner for critical situations, and look for opportunities to work with technical towers and Operations to improve processes and provide early notification.
Perform problem analysis and resolve with in the required SLAs.
Document the work flow along with detailed instructions of what precedes or supersedes a process and what resources are required to complete the entire process successfully.
Need to add IBM Systems Automation for z/OS (SA z/OS) knowledge as the same as OPS/MVS.
Automation engineer to be familiar with Omegamon suite of products, Netview, and TEP (Tivoli Enterprise Portal).
Automation Product upgrades, GDPS upgrade

Tools Competency Level Skillset Knowledge
MVS Advanced Required Operating System JCL Advanced Required Job Control language TSO/SDSF/JES2/SYSVIEW Advanced
Required Environment IBM utilities Advanced Required IBM supplied programs REXX / CLIST Advanced Required Scripting Language OPS/MVS Proficient Required Automated event mgmt.
CA7 Proficient Required Automated event mgmt Zeke / Zara / Zebb Proficient Required Automated event mgmt Competency levels

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• 9+ years of experience in Mainframe (z/OS) environments with strong operational and development exposure.

• Expertise in IBM Systems Automation for z/OS (SA z/OS), equivalent to OPS/MVS for automation and event management.

• Strong hands-on experience in OPS/MVS (or SA z/OS) for automated event handling and system operations.

• Experience with Mainframe monitoring tools Omegamon Suite of ProductsNetView,Tivoli Enterprise Portal (TEP)

• Experience in Automation product upgrades and maintenance, including GDPS upgrades.

• Strong understanding of system operations, automation frameworks, and incident response mechanisms.

Preferred Technical and Professional Experience

• Experience in Banking / Financial Services domain environments.

• Exposure to high-availability and disaster recovery setups (GDPS environments).

• Experience in large enterprise or global delivery models.

• Familiarity with performance monitoring, capacity planning, and automation optimization.

• Exposure to DevOps practices and automation integration in Mainframe ecosystems.

• Experience in enterprise-wide automation strategy and framework enhancements.

Being You

The Kyn in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

What You Can Expect

Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact Join us and help shape what's next.

Get Referred!

If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.