{"@context":"https://schema.org","@type":"JobPosting","title":"Mac Support Engineer L2","description":"

Hiring: MacBook Support Engineer (L2) | 3+ Years Experience | Pune Hinjewadi

We are looking for a skilled MacBook Support Engineer (L2) to join our team and support enterprise macOS environments.

Interview rounds: 1st round virtual, Second F2F

Key Requirements:
Qualification: Diploma / Graduation / BE / B.Tech
Experience: 4+ years in MacBook/macOS support
Expert knowledge of macOS (Monterey to Sonoma/Sequoia)

Certifications (Preferred):
Apple Certified Support Professional (ACSP)
JAMF Certified Tech/Admin
ITIL Certification (added advantage)
Microsoft Certification (added advantage)

Key Responsibilities:
Deploy, configure, and manage MacBooks using MDM tools like Jamf Pro, Kandji, or Microsoft Intune
Troubleshoot hardware & software issues, including macOS, connectivity, and peripherals
Integrate MacBooks with Active Directory / Azure AD and enterprise security tools (e.g., Zscaler)
Manage Microsoft 365, Adobe Creative Cloud, and specialized development tools on macOS
Maintain hardware inventory and coordinate repairs with Apple Authorized Service Providers (AASP)

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