M365 Copilot Studio Engineer

We are looking for an experienced M365 Copilot Studio Engineer with expertise in designing, building, and managing AI-powered agents using Microsoft Copilot Studio. The ideal candidate will have hands-on experience developing knowledge-based chat agents, agentic workflows, tool-integrated agents, and enterprise AI solutions while ensuring security, governance, and scalability.

• Role: M365 Copilot Studio Engineer
• Location: Pune
• Experience: 5 to 8 Years

What You'll Do:

• Design, build, and deploy AI-powered agents using Microsoft Copilot Studio.
• Develop knowledge-based conversational agents for enterprise use cases.
• Build advanced agentic workflows using Copilot Studio and Microsoft AI technologies.
• Configure and manage action-based agents with tool and system integrations.
• Implement enterprise chatbot and virtual assistant solutions.
• Design retrieval and knowledge management solutions for AI agents.
• Integrate agents with Microsoft 365 services and enterprise applications.
• Develop workflows leveraging connectors, APIs, and external systems.
• Configure agent permissions, security controls, and access management.
• Support agent deployment, monitoring, and lifecycle management.
• Collaborate with business stakeholders to gather requirements and design solutions.
• Optimize agent performance, response quality, and user experience.
• Ensure compliance with security, governance, and organizational standards.
• Document solution architecture, configurations, and best practices.

Expertise You'll Bring:

• 5 to 8 years of experience in Software Development, Automation, or AI Solutions.
• Strong hands-on experience with Microsoft 365 Copilot and Copilot Studio.
• Experience building and managing conversational AI agents.
• Expertise in developing knowledge-based chat agents and enterprise copilots.
• Experience implementing agentic workflows and intelligent automation solutions.
• Strong understanding of tool calling and action-based agent architectures.
• Experience integrating enterprise systems using APIs and connectors.
• Knowledge of Microsoft 365 ecosystem and platform services.
• Experience configuring security, roles, permissions, and access controls.
• Understanding of authentication, authorization, and governance practices.
• Experience working with backend applications and enterprise integrations.
• Familiarity with Prompt Engineering and Generative AI concepts.
• Understanding of Retrieval-Augmented Generation (RAG) and knowledge retrieval solutions.
• Experience with Power Platform, Power Automate, and Power Apps is an advantage.
• Knowledge of Microsoft Graph API and Microsoft ecosystem integrations.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to work independently and collaborate effectively with cross-functional teams.
• Experience with enterprise AI governance and compliance practices is preferred.
• Strong passion for AI, automation, and emerging Microsoft technologies.

Focus on :

• One of the key requirements is someone with M365 Copilot / Studio experience and has worked with building and managing Agents.
• He/She does have hands-on experience in using Copilot Studio/Agents to implement simple Knowledge base Chats Agents to complex agentic workflows, action-based Agents using Tools integration.
• Anybody with backend work experience like working on the security modules/configuration/roles/access setup etc. is advantage.