Luxury Retail Sales Associates

About the Role:

We are hiring passionate and customer-focused Sales Associates to join our dynamic airport retail team. As a Sales Associate, you will play a pivotal role in inspiring our customers through exceptional product knowledge and warm hospitality, creating memorable shopping experiences that leave a lasting impression.

Key Responsibilities:

• Build strong rapport with customers through active listening and personalized service
• Deliver a premium shopping experience to both domestic and international travelers
• Develop deep product knowledge across our luxury retail categories and stay updated on latest trends and industry developments
• Provide informed recommendations tailored to customer needs
• Actively engage customers to drive sales and achieve daily and monthly targets
• Achieve individual and store sales targets while maximizing revenue opportunities
• Maintain visual merchandising standards and ensure products are displayed effectively to maximize customer interest
• Ensure accurate billing, stock handling, and inventory management
• Promote current offers, new launches, and cross-selling opportunities
• Resolve customer inquiries and concerns promptly and professionally
• Adhere to airport security, operational, and company policies
• Collaborate with team members to foster a positive and supportive work environment

Areas of Expertise (Preferred):

Candidates with experience in one or more of the following luxury retail categories are preferred:

• Perfumes & Cosmetics (P&C)
• Liquor, Tobacco & Confectionery (LTC)
• Fashion & Accessories
• Watches & Jewelry
• Toys & Souvenirs

What You Should Bring:

Experience & Qualifications:

• 03 years of practical experience in sales or customer-oriented business
• Background in luxury retail is highly preferred
• Experience with international or premium brands is an advantage
• Bachelor's Degree (Mandatory)
• MBA (Preferred)

Skills & Attributes:

• Excellent command of English; proficiency in an additional language is an added advantage
• Passionate about engaging with people with a natural service-oriented mindset
• Strong team communication and active selling skills
• Ability to understand diverse customer needs through active listening
• Clear focus on achieving individual sales goals
• Comfortable working in rotational/flexible shifts
• Ability to stand for extended periods in a fast-paced retail environment
• Comfortable with airport retail operations and security protocols

Why Join Us:

• Be part of a family-owned business with a global presence
• Work in a premium retail environment at India's newest international airport
• Opportunity to interact with customers from around the world
• Professional growth in luxury retail sector
• Supportive team environment with knowledge-sharing culture