LRS Cartago Consultant

Job Summary

Job Title: Cartago Consultant - SAP S/4HANA Output Management

We are seeking an experienced Cartago Consultant to provide production support, maintenance, enhancement, and development services for the LRS Cartago Live Suite used in SAP S/4HANA output management environments. This role will support the design, modification, and ongoing maintenance of business-critical forms and documents such as Purchase Orders, Sales Orders, invoices, delivery documents, and related customer/vendor communications. The ideal candidate will bring hands-on expertise in Cartago Workspace, Cartago Designer, and DocEngine, along with strong knowledge of LRS output routing, SAP document integration, and modern cloud-based output architectures. This role also requires strong incident management discipline to support document delivery SLAs in an AMS environment.

Key Responsibilities

• Provide day-to-day support, maintenance, and enhancement for the LRS Cartago Live Suite supporting SAP S/4HANA output processes.
• Design, update, and maintain dynamic document templates using Cartago Designer, including layouts, reusable components, conditional logic, branding, and business rules.
• Use Cartago Workspace and DocEngine to manage template lifecycle, output generation, and execution of document workflows.
• Support SAP S/4HANA business forms such as Purchase Orders, Sales Orders, invoices, order confirmations, and delivery-related documents.
• Integrate Cartago and LRS solutions with enterprise systems including ERP and CRM platforms, with emphasis on mapping SAP-native output formats such as GOF/OTF into printer-ready or digital delivery streams.
• Support and troubleshoot LRS VPSX / Output Manager environments for print stream routing, queue management, TCP/IP printing, and device-independent data streaming.
• Develop and support web-based output capabilities using HTML5, JavaScript, and RESTful APIs for document rendering, customization, and downstream integrations.
• Troubleshoot issues related to form layout, data mapping, print routing, output failures, rendering logic, and document delivery across print and digital channels.
• Support deployments in virtualized and cloud environments, including SAP RISE, SAP BTP, and Public Cloud architectures, with reduced dependency on traditional on-premise Windows print servers.
• Work closely with SAP functional teams, technical teams, and business stakeholders to ensure accurate output, stable operations, and timely resolution of incidents.
• Support testing, migration, release validation, and production cutover activities for template and output management changes.
• Maintain technical documentation, support procedures, template inventories, and knowledge transfer materials.

Required Qualifications / Core Skills

• 5+ years of experience in output management, document composition, enterprise forms, or print/output services.
• Strong hands-on expertise with LRS Cartago Live Suite, including:
  • Cartago Workspace
  • Cartago Designer
  • DocEngine
• Experience designing, modifying, and maintaining forms used in SAP s/4hana environments.
• Experience supporting business documents such as Purchase Orders, Sales Orders, invoices, and related SAP output forms.
• Strong knowledge of HTML5, JavaScript, and RESTful APIs for web-based document rendering and customization.
• Experience with LRS VPSX and/or LRS Output Manager for print routing, queue management, TCP/IP printing, and enterprise output operations.
• Strong understanding of enterprise integrations, including mapping SAP document formats such as GOF/OTF into output-ready print or digital streams.
• Experience supporting cloud and virtualized output architectures, including SAP RISE, SAP BTP, Public Cloud, or similar modern environments.
• Strong troubleshooting skills across template logic, data binding, print routing, rendering, and downstream document delivery.
• Experience using ITSM / incident management tools such as ServiceNow or Jira.
• Familiarity with ITIL-based support processes and adherence to defined SLAs for incident response and resolution.
• Strong verbal and written communication skills with the ability to work across AMS, SAP, infrastructure, and business teams.

Preferred Qualifications

• Experience in AMS / managed services environments with structured support and enhancement processes.
• Familiarity with multi-channel document delivery across print, PDF, email, archive, and digital outputs.
• Experience modernizing output architectures by reducing dependence on legacy on-prem print server models.
• Exposure to regulated or high-volume enterprise environments with strict operational controls and release governance.
• Experience supporting hybrid SAP landscapes across on-premise and cloud platforms.

Supplier Screening Guidance

Please submit candidates with direct LRS Cartago experience, not only general SAP forms experience. Resumes should clearly demonstrate:

• Hands-on use of Cartago Workspace, Cartago Designer, and DocEngine
• Experience with LRS VPSX / Output Manager
• SAP S/4HANA form support for documents such as PO, SO, invoice, delivery forms
• Experience with HTML5, JavaScript, REST APIs, and enterprise document integrations
• Knowledge of GOF/OTF mapping, print stream routing, and output troubleshooting
• Experience working in ITIL-based support environments with ServiceNow/Jira and SLA-driven incident management