{"@context":"https://schema.org","@type":"JobPosting","title":"Loyalty Manager","description":"

Hiring: Assistant/Associate Manager Customer Lifecycle Marketing (CLM) | Mumbai

We're looking for a Customer Lifecycle Marketing (CLM) professional to join a leading beauty & lifestyle brand.

Experience: 4–7 Years
Location: Mumbai

Key Responsibilities:

Drive customer acquisition, retention, loyalty & conversion strategies.
Execute CLM campaigns using Sampling, GWP (Gift with Purchase), Try & Buy initiatives.
Analyze customer behavior, cohorts, campaign ROI & CLTV to optimize performance.
Collaborate with Brand, Marketing, Analytics, Product & Category teams.
Build scalable lifecycle journeys and improve customer engagement.

What We're Looking For:

4–7 years in CLM, CRM, Retention Marketing, or Brand Marketing.
Strong analytical skills with Excel, SQL, Tableau, Google Analytics or similar tools.
Experience in customer segmentation, lifecycle campaigns, and loyalty programs.
Preferred background in E-commerce, Retail, Beauty, or Fashion.

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