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    Job · 19507990

    Happinesscue logo

    Lounge Operations Manager

    Happinesscue · Coimbatore · onsite · Posted 23d ago

    Undisclosed6–10 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Summary

    We are looking for a Lounge Operations Manager to take ownership of service standards, team performance, commercial targets and guest experience. The position will work closely with internal teams, external partners and senior stakeholders to keep priorities moving and turn plans into measurable outcomes. Candidates should bring around 6-10 years of relevant experience, with practical exposure to lounge operations, service standards, teams. This is a hands-on role with meaningful interaction across internal teams, partners and customers.

    Responsibilities
    • Take ownership of service standards, team performance, commercial targets and guest experience.
    • The position will work closely with internal teams, external partners and senior stakeholders to keep priorities moving and turn plans into measurable outcomes.
    Requirements
    • 6-10 years of relevant experience, with practical exposure to lounge operations, service standards, teams.
    • This is a hands-on role with meaningful interaction across internal teams, partners and customers.

    Location - Surat, Coimbatore, Remote,India

    Sourced from naukri

    Skills

    Customer Servicelounge operationsCustomer Supportoperations managerTeam Handlingteam managementBusiness Developmentguest experienceoperationsTeam LeadingOperations ManagementSLA ManagementBranch OperationsCustomer Service Management

    Lounge Operations Manager · waiting for your command