Looking For Sales Head For Mumbai -IT Services Sales/Managed Sales

Business Head / Sales Head IT Services

Location

Mumbai/Bangalore/Hyderabad

Reporting To

Chief Executive Officer (CEO) / Managing Director

Experience

20–25+ years in IT Services Sales, Business Development, and P&L Management

Employment Type

Full-Time

Role Overview

We are seeking an experienced and results-driven Business Head / Sales Head to lead our sales organization, drive revenue growth, expand market presence, and build strategic client relationships. The ideal candidate will have a strong background in IT Services, Digital Transformation, Application Development, Cloud, Data & AI, Infrastructure, and Managed Services, with proven experience in scaling business, leading high-performing sales teams, and achieving aggressive growth targets.

The role carries end-to-end responsibility for business development, sales strategy, customer acquisition, account growth, profitability, and overall business performance.

Key Responsibilities

Business Growth & Strategy

• Develop and execute the organization's sales and business growth strategy.
• Drive new customer acquisition across domestic and international markets.
• Identify emerging market opportunities and develop new service offerings.
• Own annual revenue, profitability, and business growth targets.
• Develop strategic partnerships and alliances to accelerate growth.

Sales Leadership

• Lead enterprise sales for IT Services and Digital Transformation solutions.
• Build and manage a high-performing sales organization.
• Establish sales processes, forecasting, pipeline management, and governance.
• Drive consultative and solution-based selling.
• Ensure consistent achievement of quarterly and annual sales goals.

Customer Relationship Management

• Build long-term relationships with CXOs and key decision-makers.
• Lead strategic customer engagements and contract negotiations.
• Improve customer satisfaction, retention, and account expansion.
• Identify cross-sell and upsell opportunities across existing clients.

Revenue & P&L Ownership

• Own revenue, gross margin, and profitability.
• Monitor business performance through key financial and operational metrics.
• Ensure healthy sales pipeline and predictable revenue forecasting.
• Optimize pricing and commercial strategies.

Team Leadership

• Recruit, mentor, and develop sales leaders and account managers.
• Build a performance-driven culture with measurable KPIs.
• Coach teams on enterprise selling, solution positioning, and negotiations.
• Collaborate closely with delivery, marketing, HR, finance, and technology teams.

Market Intelligence

• Track industry trends, competitor activities, and customer needs.
• Represent the organization at industry events and client forums.
• Build brand visibility and thought leadership in target markets.

Key Performance Indicators (KPIs)

• Annual Revenue Growth
• New Customer Acquisition
• Sales Pipeline Value
• Win Rate
• Gross Margin
• Customer Retention
• Account Growth
• Sales Forecast Accuracy
• Team Productivity
• EBITDA Contribution

Required Qualifications

• Bachelor's degree in Engineering, Computer Science, Business, or related field.
• MBA preferred.
• 15-25 years + years of experience in IT Services sales and business leadership.
• Strong understanding of:
• Digital Transformation
• Cloud Services
• Application Development & Modernization
• Data & AI
• Cybersecurity
• Managed Services
• Infrastructure Services
• Experience selling to Enterprise, Mid-market, and Global clients.
• Proven experience managing multi-million-dollar revenue targets.
• Strong network of CXO-level relationships.

Required Skills

• Enterprise Sales
• Strategic Business Development
• Account Management
• Revenue Growth
• P&L Management
• Sales Forecasting
• Contract Negotiation
• Solution Selling
• Leadership & People Management
• Executive Stakeholder Management
• Market Expansion
• Strategic Partnerships

Preferred Experience

• Experience working with Global Capability Centers (GCCs).
• Experience in US, Europe, Middle East, or APAC markets.
• Exposure to offshore, nearshore, and global delivery models.
• Experience working with IT Services organizations ranging from mid-sized firms to global system integrators.

Leadership Competencies

• Strategic Thinking
• Commercial Acumen
• Customer-Centric Mindset
• Data-Driven Decision Making
• Influencing & Negotiation
• Change Leadership
• Innovation
• Collaboration
• Results Orientation
• High Integrity

Success Measures (First 12 Months)

• Achieve or exceed annual revenue targets.
• Increase new logo acquisition.
• Improve customer retention and account growth.
• Expand presence in strategic industries and geographies.
• Build a scalable sales organization and predictable sales pipeline.
• Improve overall profitability while accelerating business growth.