Logistics Sales Coordinator

Roles and Responsibilities:

• Manage cold calls to potential clients to generate leads and convert them into paying customers.
• Coordinate with internal teams to ensure seamless delivery of services, including logistics and sales support.
• Develop and maintain relationships with existing clients to increase repeat business and referrals.
• Analyse sales data to identify trends, opportunities, and areas for improvement.
  Handle inbound and outbound sales calls, emails, and customer enquiries.
• Identify and develop new business opportunities within the logistics and courier segment.
• Prepare and share quotations, proposals, and rate cards with clients.
• Coordinate with operations and dispatch teams to ensure timely deliveries.
• Maintain regular communication with existing clients for repeat business and customer retention.
• Update and manage CRM records with accurate client and sales data.
• Support in achieving monthly and quarterly sales targets.
• Assist in resolving client queries and provide proactive post-sales support.
  

Job Requirements:

• 1-4 years of experience in B2C telesales or a similar role.
• Strong cold calling skills with the ability to handle rejection and maintain a high level of motivation.
• Proficiency in using CRM software for lead management and tracking.