Logistics Executive (Secondary Logistics)

Position: Logistics Executive (Secondary Logistics)

Location: Head Office, Chennai

Job Type: Permanent

Job Purpose:

• To manage and optimize secondary logistics operations across the South Zone, covering transportation, CFA-to-distributor dispatches, shipment tracking, freight cost control, transporter management, service-level adherence, and logistics reporting, while ensuring timely deliveries, operational efficiency, and compliance with established logistics processes.

Qualification:

• Bachelors Degree in Logistics / Supply Chain Management / Business Administration / Commerce or any related discipline.
• Diploma / PG qualification in Logistics & Supply Chain Management will be an added advantage.

Experience:

• 36 years of relevant experience in Secondary Logistics, Distribution, , Supply Chain, or FMCG Logistics.
• Hands-on experience in CFA-to-Distributor/RS operations, vehicle planning, transporter coordination, freight management, stock movement, and dispatch operations.
• Experience in FMCG / Food & Beverage / Consumer Goods industry will be preferred.

Required Skills

• Secondary Logistics & Distribution Management, Transportation & Dispatch Planning, CFA-to-Distributor Shipment Tracking, Transporter & Vendor Management, Freight Cost Optimization & Negotiation, Route Planning & Vehicle Utilization, Transit Time (TIT) & Turnaround Time (TAT) Monitoring, Inventory & Stock-in-Transit Reporting, Freight Bill Verification & Cost Control, Logistics MIS & Management Reporting, Damage, Shortage & Insurance Claims Management, FIFO Compliance & Dispatch Coordination, Advanced MS Excel and Logistics Reporting Tools, Coordination, Negotiation, Problem-Solving & Analytical Skills

Responsibilities:

Secondary Logistics & Dispatch Management

• Manage daily secondary dispatch operations from Carrying and Forwarding Agents (CFAs) to Redistribution Stockists (RS) and distributor locations across the South Zone.
• Coordinate with sales teams and CFAs to plan dispatches in line with sales orders, vehicle requirements, and distribution priorities.
• Monitor dispatch schedules and ensure shipments are dispatched within the defined 2448-hour timeframe, wherever operationally feasible.
• Track in-transitk shipments and ensure adherence to Standard Transit Time (TIT) and delivery timelines.
• Manage dispatches for both General Trade and Modern Trade channels while ensuring compliance with FIFO practices.
• Monitor daily dispatch performance and proactively resolve delays, delivery issues, and operational bottlenecks.

Transporter & Vendor Management

• Coordinate with approximately 30 outsourced transporters to arrange vehicles and execute daily dispatch requirements across South Zone CFAs.
• Allocate transporters and vehicles based on agreed freight rates, vehicle availability, service reliability, and cost efficiency.
• Negotiate freight rates with local and upcountry transporters for Full Truck Load (FTL) and other dispatch requirements.
• Identify, evaluate, and onboard new or alternative transporters to improve service levels, strengthen capacity, and reduce secondary freight costs.
• Conduct periodic visits to South Zone CFAs, wherever required, to assess transportation requirements and develop an efficient transporter network.
• Monitor transporter performance and address recurring issues related to delays, damages, shortages, and delivery service quality.

Freight Cost Control & Optimization

• Ensure secondary transportation costs remain within the approved budget and agreed contractual freight rates.
• Optimize vehicle utilization through route mapping, load consolidation, and clubbing of distributor deliveries along common routes.
• Minimize avoidable detention, vehicle halting, and other additional transportation charges through effective planning and coordination.
• Identify cost-saving opportunities through freight negotiations, transporter evaluation, and route optimization.
• Prepare monthly secondary freight cost reports and provide relevant cost analysis for management review.

Logistics MIS & Performance Reporting

• Generate and circulate daily zone-wise stock, stock-in-transit, dispatch, and delivery status reports to the Head Office and relevant zonal sales teams.
• Prepare daily dispatch and TAT reports covering CFA-to-distributor movements and shipment status.
• Monitor dispatch performance against defined transit time standards and highlight deviations for corrective action.
• Validate standard transit times for primary and secondary transportation lanes using route mapping tools, transporter inputs, and actual shipment performance.
• Prepare daily, weekly, and monthly logistics MIS reports to support operational monitoring and management decision-making.

Freight Billing & Documentation

• Collect freight invoices from transporters and verify transportation and CFA freight bills against approved rates, contractual terms, and supporting documents.
• Identify discrepancies, excess charges, and billing errors and coordinate with relevant stakeholders for resolution.
• Submit verified freight details to the Logistics Manager for review and payment approval.
• Maintain accurate records of freight expenses, transporter agreements, dispatch details, and supporting documentation.

Damage, Shortage & Insurance Claims

• Coordinate with transporters, CFAs, and distributors to investigate transit damages and shortages and ensure timely resolution.
• Follow up on recovery or credit adjustments for eligible damage and shortage claims in accordance with company procedures.
• Initiate insurance damage claims through the designated portal and coordinate with insurance surveyors, transporters, and CFAs to collect the required documents.
• Monitor claim status and ensure timely submission of documentation and closure of pending claims.

Compliance & Continuous Improvement

• Ensure transporter adherence to established dispatch procedures, delivery requirements, and applicable logistics compliance standards.
• Monitor adherence to agreed service levels, transit time standards, and documentation requirements across secondary logistics operations.
• Identify recurring operational issues and implement corrective actions in coordination with the Logistics Manager and relevant stakeholders.
• Maintain effective coordination with Sales, CFA teams, transporters, distributors, and Head Office stakeholders to ensure smooth logistics operations.