Logistics Coordinator
Haystack Analytics · Bengaluru · onsite · Posted 9d ago
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About this role
Role: Senior Logistics Coordinator
Department: Logistics
Location: Indiranagar, Bengaluru
Role Overview
Responsible for managing end-to-end logistics operations for clinical samples and materials, ensuring timely, compliant and cost-effective execution. The role will also manage the Logistics Coordinator team, coordinate with vendors and internal stakeholders, and drive operational efficiency.
Key Responsibilities
- Logistics Operations
- Oversee sample collection, movement, handover and delivery across locations.
- Ensure timely execution as per defined TATs, SLAs and SOPs.
- Monitor delays, exceptions and escalations and ensure timely closure.
- Team Management
- Manage and supervise the Logistics Coordinator team.
- Allocate shifts, responsibilities and workloads.
- Monitor team performance, productivity and adherence to SOPs.
- Train and support team members and handle operational escalations.
- Vendor & Partner Management
- Coordinate with logistics and collection partners for daily operations.
- Monitor vendor performance, service quality and SLA adherence.
- Support vendor and route optimization to improve efficiency and cost.
- Inventory & Material Management
- Monitor availability and movement of logistics materials and consumables.
- Coordinate replenishment and maintain accurate inventory records.
- Ensure proper handling of temperature-sensitive materials where applicable.
- MIS, Cost & Performance Tracking
- Maintain logistics trackers, dashboards and operational MIS.
- Monitor TAT, pending cases, exceptions, vendor performance and logistics costs.
- Support cost tracking, reconciliation and identification of cost-saving opportunities.
- Cross-functional Coordination
- Coordinate with Sales, Command Center, Laboratory, Finance and Operations teams.
- Ensure smooth communication and handovers across teams and shifts.
- Manage urgent and high-priority logistics requirements.
- Process Improvement
- Ensure adherence to logistics SOPs and documentation requirements.
- Identify operational gaps and implement corrective actions.
- Improve processes, workflows and tracking mechanisms as the business scales.
- 1–3 years of experience in logistics, healthcare logistics, sample logistics, accessioning, supply chain or operations.
- Experience in team coordination or people management preferred.
- Strong coordination, communication and problem-solving skills.
- Good knowledge of Excel / Google Sheets and MIS.
- Ability to manage multiple stakeholders and time-sensitive operations.
- Experience in diagnostics, pathology, healthcare or clinical sample logistics is an advantage.
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Skills
About Haystack Analytics
Haystack Analytics
HiringDelivery Analytics for Software Teams
6
employees
2018
8 years old
Mumbai, Maharashtra
India
₹9.3L PA avg
Avg at Haystack Analytics
About
We at Haystack are building state-of-the-art genomics technology for accurate personalized clinical decisions. Our innovations make genomics to work for clinicians, hospitals and labs with scalable, affordable and easy to onboard solutions.
We are keen on empowering healthcare experts to save lives faster and better.
Easy to induct and easy to manage, Haystack's products do not need upskilling to be onboarded.
Accessible nationwide, we are bringing genomics to your fingertips.
We are a technology platform for hospitals and diagnostics labs to provide genomic diagnostics to their clinicians and patients. We build, validate and offer tests that accurately identify the condition of the patient and the tests are brought to you by our most trusted partners.
Our technology benefits everyone. With our easy to set up genomic testing platform, our partner hospitals and diagnostic labs provide accurate reporting for their patients. These reports are based on genomic analysis, and are readily usable by the clinicians.
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