MUMBAI · FULLTIME
Logistics Associate
Haystack Analytics
Mumbai · onsite · Posted 51d ago
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Section · 01
About this role
Location - Turbhe - Navi Mumbai
Job Description
We are looking for a proactive and detail-oriented Sample Logistics Coordinator Associate to support the pickup and drop of samples in the Mumbai region. As a Sample Logistics Coordinator Associate, you will assist in ensuring timely and efficient transportation of samples between various locations. This role is ideal for someone looking to gain exposure in healthcare or laboratory logistics.
Key Responsibilities
- Coordinate end-to-end movement and tracking of diagnostic samples from pickup to final delivery, ensuring timely and accurate transportation.
- Monitor pickup-to-delivery timelines and drive TAT (Turnaround Time) adherence across logistics operations.
- Coordinate with internal teams, vendors, courier partners, and phlebotomists for shipment scheduling and operational execution.
- Maintain accurate records of sample inventory, shipment status, delivery confirmations, and operational reports.
- Proactively monitor shipment progress and resolve delays, discrepancies, escalations, or delivery issues.
- Ensure hygiene standards, professional attire, grooming, and behavioral compliance of phlebotomists and logistics personnel during patient interactions.
- Collect and monitor patient/customer feedback related to sample pickup experience, logistics service quality, and delivery timelines.
- Maintain effective vendor relationships to ensure service quality, operational consistency, and timely execution.
- Ensure compliance with company SOPs, safety standards, and regulatory requirements related to sample handling and transportation.
- Knowledge of logistics coordination and sample transportation processes.
- Understanding of cold chain management and temperature-sensitive shipment handling.
- Strong communication and coordination skills.
- Ability to manage operational escalations and multitask efficiently.
- Good documentation and reporting skills.
- Graduate in Logistics, Healthcare Operations, Supply Chain, or related field.
- Experience in logistics coordination, healthcare operations, diagnostics, or courier management preferred.
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Section · 02
Skills
Section · Company
About Haystack Analytics
Haystack Analytics
HiringDelivery Analytics for Software Teams
6
employees
2018
8 years old
Mumbai, Maharashtra
India
₹9.3L PA avg
Avg at Haystack Analytics
About
We at Haystack are building state-of-the-art genomics technology for accurate personalized clinical decisions. Our innovations make genomics to work for clinicians, hospitals and labs with scalable, affordable and easy to onboard solutions.
We are keen on empowering healthcare experts to save lives faster and better.
Easy to induct and easy to manage, Haystack's products do not need upskilling to be onboarded.
Accessible nationwide, we are bringing genomics to your fingertips.
We are a technology platform for hospitals and diagnostics labs to provide genomic diagnostics to their clinicians and patients. We build, validate and offer tests that accurately identify the condition of the patient and the tests are brought to you by our most trusted partners.
Our technology benefits everyone. With our easy to set up genomic testing platform, our partner hospitals and diagnostic labs provide accurate reporting for their patients. These reports are based on genomic analysis, and are readily usable by the clinicians.
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