Logic Monitor SME

Preferred candidate profile

• Implement and manage LogicMonitor environments.
• Create and customize dashboards, reports and alerts to support IT and business teams.
• Set up and manage LogicMonitor DataSources, EventSources and PropertySources.
• Configure LogSource for parsing and analyzing structured and unstructured logs.
• Integrate LogicMonitor with the tools like ServiceNow and Splunk etc.
• Develop and maintain monitoring coverage across cloud, network, servers, applications and containers
• Perform performance tuning and threshold optimization to reduce alert fatigue.
• Collaborate with infrastructure and DevOps teams to ensure complete observability.
• Troubleshoot issues related to data collection, log parsing and visualization.
• Document processes configurations and best practices.

Required Skills:

• 6 years of hands-on experience in LogicMonitor.
• Strong understanding of LogicMonitor Architecture and Collectors.
• Expertise in custom DataSource creation using SNMP, WMI, groovy or PowerShell.
• Monitoring windows, Linux and Cloud environments like Azure and GCP.
• Scripting skills in PowerShell, Python or bash for automation.
• Knowledge of ITSM integration (e.g., service now).
• Strong problem solving and communication skil